Useful answers. A clearer next step.
Explore practical explanations of plumbing symptoms, then use the relevant service and local area pages to plan an enquiry.
Call 0131 210 0505 Request a quote →
A tenement flat, colony home or converted house?
Explore 14 guides built around property layouts, access and shared-repair questions. Choose by your actual building rather than assuming every home in a neighbourhood is alike.
Explore the property guide library →Plumbing explained.
How to unblock a toilet: 5 steps that work, and when to call
How to unblock a toilet, step by step: flange plunger, hot water and washing-up liquid, toilet auger. How to clear a badly blocked toilet or toilet pipe, and when to call a plumber.
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Low boiler pressure: causes, checks and when to get help
Understand low boiler pressure, repeated pressure loss and the information to give an engineer. Includes safe checks and links to manufacturer guidance.
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Blocked drains: signs, safe checks and choosing the next step
Slow sink, overflowing drain or recurring blockage? Understand the warning signs, safe first actions and drainage responsibility in Edinburgh homes.
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Cracked sink: when a repair is suitable and when to replace it
A cracked kitchen or bathroom sink needs more than a cosmetic patch. Learn what to observe, how to limit leakage and what affects repair or replacement.
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Boiler installation: a homeowner's planning and handover guide
Planning a boiler replacement in Edinburgh? Compare installation quotes, check engineer qualifications and understand the survey, commissioning and handover.
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How long does a CCTV drain survey take? Scope, access and reports
Understand what affects a CCTV drain survey's duration, preparation and report. Questions to ask before booking an Edinburgh drainage investigation.
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Alternatives to gas boilers: options for Edinburgh homes
Compare heat pumps, electric heating and other gas-boiler alternatives. Understand property assessment, hot water, running costs and Scottish funding checks.
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Frozen pipes in Edinburgh: what to do before they burst
Frozen pipes or no water during cold weather? Safe first steps, gentle thawing limits, burst-pipe action and winter preparation for Edinburgh homes.
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Landlord gas safety certificates (CP12): an Edinburgh letting checklist
Edinburgh landlord guide to gas safety certificates, CP12 records, annual checks, tenant copies and the difference between a safety check and boiler servicing.
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Hidden water leak signs: what Edinburgh homeowners should record
Unexplained damp, recurring stains, pressure loss or water sounds? Learn which observations help locate a hidden leak and when urgent action is needed.
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Boiler not working? A safe fault checklist for Edinburgh homes
No heating or hot water? Record the fault code, check normal controls and supply information, and know when to stop and call a qualified engineer.
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Autumn drain maintenance in Edinburgh: leaves, gullies and heavy rain
Prepare Edinburgh drains for autumn leaf fall and rain. Safe ground-level checks, shared-property access, reporting routes and when to arrange drain clearance.
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Frozen condensate pipe: why your boiler stopped in the cold
Boiler stopped on a freezing night? A frozen condensate pipe is a common cause. How to recognise it, thaw an accessible pipe safely and stop it happening again.
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Emergency plumber or wait until morning? How to decide
Water you cannot stop, sewage backing up or no working toilet need help now. A slow drip can usually wait. A plain guide to deciding, and what to do first.
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Blocked drain or blocked sewer? Who fixes it in Scotland
In Scotland you are responsible for your drains up to the public sewer; Scottish Water looks after the sewer. How to tell which is blocked and who to call.
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How much does a new boiler cost in Edinburgh?
A new boiler typically costs a few thousand pounds fitted. What changes the price, combi or system, and why a home survey matters before you accept a quote.
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Why you should not ignore a dripping tap
A dripping tap can waste up to 5,500 litres of water a year. What causes the drip, washer or cartridge, how to stop it safely and when to call a plumber.
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How to find an emergency plumber you can trust
How to find an emergency plumber fast: what to search for, how to check reviews and Gas Safe registration, what to ask about price and arrival time, and the red flags to avoid.
Read the guide →Guides for your area.
Each guide addresses a practical situation and connects to the relevant local services and area information.
A plumbing leak above a shop: planning access in Edinburgh City Centre
Water coming through into a shop below your flat? What to tell us so we can get into both and find the source.
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A leak between Leith flats: what to note before you call
Water coming through between Leith flats? What to note, who to tell and how to sort out access before we arrive.
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One slow drain or several? Preparing a Musselburgh drainage enquiry
One slow drain or several? Preparing a Musselburgh drainage enquiry. Practical observations, access and booking questions, with links to relevant local service information.
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Shower temperature problems in Livingston: the details worth noting
Shower temperature problems in Livingston: the details worth noting. Practical observations, access and booking questions, with links to relevant local service information.
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Water beneath a kitchen unit in Dalkeith: describing the pattern
Water beneath a kitchen unit in Dalkeith: describing the pattern. Practical observations, access and booking questions, with links to relevant local service information.
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A shower leak in Portobello: why the visible edge may not be the source
A shower leak in Portobello: why the visible edge may not be the source. Practical observations, access and booking questions, with links to relevant local service information.
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Concealed pipework in Morningside: questions before opening a floor
Concealed pipework in Morningside: questions before opening a floor. Practical observations, access and booking questions, with links to relevant local service information.
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Recurring drainage problems in Stockbridge: making the next enquiry useful
Recurring drainage problems in Stockbridge: making the next enquiry useful. Practical observations, access and booking questions, with links to relevant local service information.
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A repair enquiry for a Newington rental: access and authorisation
A repair enquiry for a Newington rental: access and authorisation. Practical observations, access and booking questions, with links to relevant local service information.
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A radiator leak or a different water fault? A Bathgate enquiry checklist
A radiator leak or a different water fault? A Bathgate enquiry checklist. Practical observations, access and booking questions, with links to relevant local service information.
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Buying a new shower for a Linlithgow home: what to discuss first
Buying a new shower for a Linlithgow home: what to discuss first. Practical observations, access and booking questions, with links to relevant local service information.
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A damp patch in Haddington: water-use and weather observations
A damp patch in Haddington: water-use and weather observations. Practical observations, access and booking questions, with links to relevant local service information.
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An outside drain problem in Corstorphine: safe information to gather
An outside drain problem in Corstorphine: safe information to gather. Practical observations, access and booking questions, with links to relevant local service information.
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Water affecting two Gorgie or Dalry flats: organising the first enquiry
Water affecting two Gorgie or Dalry flats: organising the first enquiry. Practical observations, access and booking questions, with links to relevant local service information.
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A water fault in a Trinity or Granton apartment: locating the right access
A water fault in a Trinity or Granton apartment: locating the right access. Practical observations, access and booking questions, with links to relevant local service information.
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A fault in an extension or upstairs bathroom: preparing a Colinton enquiry
A fault in an extension or upstairs bathroom: preparing a Colinton enquiry. Practical observations, access and booking questions, with links to relevant local service information.
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Urgent or planned? Framing a South Queensferry plumbing enquiry
Urgent or planned? Framing a South Queensferry plumbing enquiry. Practical observations, access and booking questions, with links to relevant local service information.
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Private pipework or a wider water incident? Prestonpans and Tranent enquiries
Private pipework or a wider water incident? Prestonpans and Tranent enquiries. Practical observations, access and booking questions, with links to relevant local service information.
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A running cistern or a blocked toilet? Liberton and Gilmerton bathroom symptoms
A running cistern or a blocked toilet? Liberton and Gilmerton bathroom symptoms. Practical observations, access and booking questions, with links to relevant local service information.
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A bath leak behind fitted panels: preparing a Restalrig or Craigentinny enquiry
A bath leak behind fitted panels: preparing a Restalrig or Craigentinny enquiry. Practical observations, access and booking questions, with links to relevant local service information.
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A leak near original finishes: planning a New Town or West End assessment
A leak near original finishes: planning a New Town or West End assessment. Practical observations, access and booking questions, with links to relevant local service information.
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Reporting a repair in a managed Sighthill or Wester Hailes building
Reporting a repair in a managed Sighthill or Wester Hailes building. Practical observations, access and booking questions, with links to relevant local service information.
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Low shower flow in Blackhall: observations before choosing a replacement
Low shower flow in Blackhall: observations before choosing a replacement. Practical observations, access and booking questions, with links to relevant local service information.
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A washroom fault in Broxburn or Uphall premises: preparing a repair enquiry
A washroom fault in Broxburn or Uphall premises: preparing a repair enquiry. Practical observations, access and booking questions, with links to relevant local service information.
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Water after using a Gracemount sink: the timing that helps an enquiry
Water after using a Gracemount sink: the timing that helps an enquiry. Practical observations, access and booking questions, with links to relevant local service information.
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Falling pressure and visible water in Cramond or Barnton: keep the observations separate
Falling pressure and visible water in Cramond or Barnton: keep the observations separate. Practical observations, access and booking questions, with links to relevant local service information.
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The same Armadale drain keeps blocking: what to tell us
A drain in your Armadale home keeps blocking after being cleared? What to note so the cause gets found this time.
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Bo’ness hot-water and shower symptoms: separating service history from a current fault
Bo’ness hot-water and shower symptoms: separating service history from a current fault. Practical observations, access and booking questions, with links to relevant local service information.
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Commissioning a Bonnyrigg drain survey: make the report requirement clear
Commissioning a Bonnyrigg drain survey: make the report requirement clear. Practical observations, access and booking questions, with links to relevant local service information.
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Another blockage or another survey? Planning the next Penicuik drainage step
Another blockage or another survey? Planning the next Penicuik drainage step. Practical observations, access and booking questions, with links to relevant local service information.
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A leak in a utility room with an outside supply: a Kirkliston plumbing guide
A leak in a utility room with an outside supply in Kirkliston. Practical observations, access questions and links to the relevant local plumbing services.
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A kitchen fault after alterations: an East Calder plumbing guide
A kitchen fault after alterations in East Calder. Practical observations, access questions and links to the relevant local plumbing services.
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A suspected leak near a garden or garage supply: a Balerno plumbing guide
A suspected leak near a garden or garage supply in Balerno. Practical observations, access questions and links to the relevant local plumbing services.
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One slow sink or a wider drainage problem: a Loanhead plumbing guide
One slow sink or a wider drainage problem in Loanhead. Practical observations, access questions and links to the relevant local plumbing services.
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A leak around a radiator valve: a Mayfield plumbing guide
A leak around a radiator valve in Mayfield. Practical observations, access questions and links to the relevant local plumbing services.
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An overflow that appears only when a bath empties: a Cockenzie plumbing guide
An overflow that appears only when a bath empties in Cockenzie. Practical observations, access questions and links to the relevant local plumbing services.
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A shower leak at the tray or enclosure: a Port Seton plumbing guide
A shower leak at the tray or enclosure in Port Seton. Practical observations, access questions and links to the relevant local plumbing services.
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Reduced flow at one outlet or throughout a property: a Prestonpans plumbing guide
Reduced flow at one outlet or throughout a property in Prestonpans. Practical observations, access questions and links to the relevant local plumbing services.
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A repeated outside drain overflow: a Longniddry plumbing guide
A repeated outside drain overflow in Longniddry. Practical observations, access questions and links to the relevant local plumbing services.
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Water beneath a sink with several appliance connections: a Ratho plumbing guide
Water beneath a sink with several appliance connections in Ratho. Practical observations, access questions and links to the relevant local plumbing services.
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A plumbing fault at premises with controlled entry: an Ingliston plumbing guide
A plumbing fault at premises with controlled entry in Ingliston. Practical observations, access questions and links to the relevant local plumbing services.
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A shower that drains slowly and leaks at the same time: a Currie plumbing guide
A shower that drains slowly and leaks at the same time in Currie. Practical observations, access questions and links to the relevant local plumbing services.
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Unexplained water use without an obvious leak: a Silverknowes plumbing guide
Unexplained water use without an obvious leak in Silverknowes. Practical observations, access questions and links to the relevant local plumbing services.
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Water reaching a neighbouring flat: a Muirhouse plumbing guide
Water reaching a neighbouring flat in Muirhouse. Practical observations, access questions and links to the relevant local plumbing services.
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A toilet cistern that keeps refilling: a Drylaw plumbing guide
A toilet cistern that keeps refilling in Drylaw. Practical observations, access questions and links to the relevant local plumbing services.
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A kitchen leak affecting a flat below: a Newhaven plumbing guide
A kitchen leak affecting a flat below in Newhaven. Practical observations, access questions and links to the relevant local plumbing services.
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A leak hidden behind a bath panel: a Trinity plumbing guide
A leak hidden behind a bath panel in Trinity. Practical observations, access questions and links to the relevant local plumbing services.
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A blocked fixture in a managed or rented property: a Meadowbank plumbing guide
A blocked fixture in a managed or rented property in Meadowbank. Practical observations, access questions and links to the relevant local plumbing services.
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A bath or shower leak with uncertain timing: a Joppa plumbing guide
A bath or shower leak with uncertain timing in Joppa. Practical observations, access questions and links to the relevant local plumbing services.
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A recurring drain problem after a previous clearance: a Newcraighall plumbing guide
A recurring drain problem after a previous clearance in Newcraighall. Practical observations, access questions and links to the relevant local plumbing services.
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An isolated bathroom fault or a wider water problem: a Craigmillar plumbing guide
An isolated bathroom fault or a wider water problem in Craigmillar. Practical observations, access questions and links to the relevant local plumbing services.
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A planned drain survey with a specific question: a Newtongrange plumbing guide
A planned drain survey with a specific question in Newtongrange. Practical observations, access questions and links to the relevant local plumbing services.
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A radiator leak where floor access is restricted: an East Craigs plumbing guide
A radiator leak where floor access is restricted in East Craigs. Practical observations, access questions and links to the relevant local plumbing services.
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A plumbing fault following recent installation: a West Craigs plumbing guide
A plumbing fault following recent installation in West Craigs. Practical observations, access questions and links to the relevant local plumbing services.
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Drains on the valley slopes: a Lasswade guide
Lasswade's houses step down the sides of the North Esk valley, and many drains have a long way to travel before they reach the sewer. Practical steps and what to tell us when you call.
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Boiler pressure dropping in a newer Rosewell home
With the number of homes in Rosewell doubling in 20 years, many houses here have modern combi boilers. Practical steps and what to tell us when you call.
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Old stone and new estates: plumbing in Roslin and Bilston
Roslin's older stone houses above the glen and Bilston's new streets beside the A701 are only a mile or two apart, but their plumbing is very different. Practical steps and what to tell us when you call.
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Getting a Kirknewton home ready for a Pentland winter
Kirknewton sits on the north side of the Pentland Hills, and cold air settles here quickly in a clear winter night. Practical steps and what to tell us when you call.
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Mains drains or a septic tank? A Pencaitland checklist
Most homes in Easter and Wester Pencaitland are on mains drainage, but some farms and outlying cottages around the village are not. Practical steps and what to tell us when you call.
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Shared drains behind Ormiston's Main Street
Ormiston was laid out in 1735 as Scotland's first planned village, with two-storey houses along a broad Main Street. Practical steps and what to tell us when you call.
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Water through the ceiling in a Bruntsfield tenement
Bruntsfield is mostly Victorian tenements, many above shops and cafés. Practical steps and what to tell us when you call.
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A blocked stack in a Marchmont tenement: what to do
Marchmont's four and five-storey tenements share a soil stack that runs the full height of each stair. Practical steps and what to tell us when you call.
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Cold radiators in a large Murrayfield house
Murrayfield's villas can have big heating systems with radiators spread over two or three floors. Practical steps and what to tell us when you call.
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Plumbing work in Duddingston's listed buildings
Duddingston's old village around the kirk is a conservation area with several listed buildings. Practical steps and what to tell us when you call.
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Upper and lower colony flats in Abbeyhill
North of London Road, Abbeyhill's 'rows' are colony houses split into upper and lower homes, each with its own front door. Practical steps and what to tell us when you call.
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Planning a new bathroom in an Inverleith villa
Inverleith's Victorian and Georgian villas are large houses in a conservation area, and many owners eventually replace or add a bathroom. Practical steps and what to tell us when you call.
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Your first winter in a new Wallyford home
With more than 2,000 new homes approved, many Wallyford households are in a brand new house for the first time. Practical steps and what to tell us when you call.
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Showers in new Shawfair homes and older Danderhall houses
A weak or erratic shower has different causes in a new Shawfair home and an older Danderhall house. Practical steps and what to tell us when you call.
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Redstone rows and new streets: Winchburgh leaks
Winchburgh has late-Victorian redstone miners' rows and new estates from the town's masterplan. Practical steps and what to tell us when you call.
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Drains on Mid Calder's steep streets
Mid Calder sits on a steep hill above the River Almond. Practical steps and what to tell us when you call.
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Basement water in a Blackford house: leak or groundwater?
Many Victorian and Edwardian houses under Blackford Hill have cellars or basements. Practical steps and what to tell us when you call.
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Frozen pipes and condensate pipes in Gorebridge
Gorebridge has older homes in the village centre and new estates such as Arniston Grange. Practical steps and what to tell us when you call.
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Coastal wind chill and exposed pipes in Dunbar
Dunbar is one of Scotland's sunniest and driest towns, but its position on the North Sea coast brings strong, cold winds. Practical steps and what to tell us when you call.
Read the guide →Transparent plumbing prices before your visit
We’re proud to be clear about our prices. Published guide charges, a clear breakdown of what is included, and your agreement before work starts. Callout, labour, parts and materials are explained separately so you can make an informed choice.
Standard hours are 7am–7pm, Monday to Friday, excluding bank holidays. Evenings, nights, weekends and bank holidays are out of hours. All times are Edinburgh local time.
Callout charges cover attendance and diagnosis only and are separate from repair labour. The service prices shown are labour charges only. Parts and materials are charged separately. No VAT is charged.
Service labour figures below are guides for standard-hours work. Out-of-hours labour is quoted separately. Where a callout applies, for urgent attendance, it is payable for attendance and diagnosis even if you decide not to proceed with a repair; confirm the applicable fee before agreeing to attendance.
Prices correct as of . Published prices are subject to change without notice for future enquiries. This does not change an accepted quotation or an agreed contract price; any additional work or price variation requires your agreement before proceeding. Read our pricing policy →
Booked a planned visit online or on WhatsApp? No callout charge. You pay only for the work you agree to, plus parts.
| Service | Guide charge | What it covers |
|---|---|---|
| Standard-hours callout | From £75 | Attendance and diagnosis only |
| Out-of-hours callout | £100–£180 | Attendance and diagnosis only |
| Burst pipe repair | £125–£250 | Labour only |
| Boiler repair | £90–£350 | Labour only |
| Drain unblocking | £70–£180 | Labour only |
| Blocked toilet | £70–£135 | Labour only |
| Leak detection | £100–£225 | Detection labour only; repair separate |
| Boiler service | From £60 | Service labour only |
Ask for the callout charge, labour and any other known costs before agreeing to a visit. We will agree the total price, or how it will be calculated, before you commit; any repair, parts or additional work needs your agreement before it starts.
Leak detection does not include the repair. Boiler work requires an appropriately qualified engineer; the boiler service price does not include a separate landlord gas safety certificate. Jobs outside the listed ranges or services without a published guide require an individual quote.
Full price guide and charging details → · Call 0131 210 0505 to discuss your job
Find your plumbing problem by symptom.
Ceiling leak, low pressure, running toilet, banging pipes, brown water, smelly drains or a stuck stopcock: what it means and what you can safely do first.
Plumbing problems guide ↗ Water coming through the ceiling →
Helpful answers before you call.
How do I arrange a plumber in Edinburgh?
Call 0131 210 0505 with your postcode and a description of the problem. We’ll discuss availability, access and the next step.
How much will the work cost?
Standard-hours callout starts from £75 for attendance and diagnosis only. Callout charges cover attendance and diagnosis only and are separate from repair labour. The service prices shown are labour charges only. Parts and materials are charged separately. No VAT is charged. Standard hours are 7am–7pm, Monday to Friday, excluding bank holidays. Evenings, nights, weekends and bank holidays are out of hours. All times are Edinburgh local time. Agree all charges before committing to a visit and any repair work before it begins.
How quickly can a plumber get to me?
Our average response to emergency callouts is under 60 minutes. It is an average, not a guarantee: arrival depends on your location, traffic and other callouts, and outlying towns take longer. When you call, we give you an arrival estimate for your address.
What should I do if water is escaping?
If safe, turn off the relevant isolation valve or main stopcock. Keep clear of wet electrical fittings and do not attempt repairs on gas or electrical equipment. Call for professional advice.
Prefer to book on WhatsApp?
WhatsApp booking requests are for weekday daytime visits, Monday to Friday within 7am–7pm, Edinburgh local time. One same-day slot is offered each weekday, at least 3 hours ahead; for a same-day booking, call 0131 210 0505 to confirm.
Choose an available date and then a two-hour time window in the chat. Bookings are provisional until the plumber confirms. The work and price must be discussed and agreed before work starts. Online and WhatsApp bookings are not available at weekends: for a weekend or bank holiday visit, call 0131 210 0505 (out-of-hours pricing applies). Standard rates apply Monday to Friday, excluding bank holidays. Callout, labour, parts and materials are separate charges: agree all applicable charges before committing to a visit.
Need plumbing help in Edinburgh?
Tell us what’s happened. We’ll discuss availability and your options.
Our emergency line is open 24 hours a day, 7 days a week.