Call 0131 210 0505 
Gas Safe registered
We’re proud to be clear about our prices. Published guide charges, a clear breakdown of what is included, and your agreement before work starts. Callout, labour, parts and materials are explained separately so you can make an informed choice.
Standard hours are 7am–7pm, Monday to Friday, excluding bank holidays. Evenings, nights, weekends and bank holidays are out of hours. All times are Edinburgh local time.
Callout charges cover attendance and diagnosis only and are separate from repair labour. The service prices shown are labour charges only. Parts and materials are charged separately. No VAT is charged.
Service labour figures below are guides for standard-hours work. Out-of-hours labour is quoted separately. Where a callout applies, for urgent attendance, it is payable for attendance and diagnosis even if you decide not to proceed with a repair; confirm the applicable fee before agreeing to attendance.
Prices correct as of . Published prices are subject to change without notice for future enquiries. This does not change an accepted quotation or an agreed contract price; any additional work or price variation requires your agreement before proceeding. Read our pricing policy →
All applicable attendance, diagnostic and service charges are confirmed before work begins.
| Service | Guide charge | What it covers |
|---|---|---|
| Standard-hours callout | From £75 | Attendance and diagnosis only |
| Out-of-hours callout | £100–£180 | Attendance and diagnosis only |
| Boiler service | From £60 | Service labour only |
Ask for the callout charge, labour and any other known costs before agreeing to a visit. We will agree the total price, or how it will be calculated, before you commit; any repair, parts or additional work needs your agreement before it starts.
Leak detection does not include the repair. Boiler work requires an appropriately qualified engineer; the boiler service price does not include a separate landlord gas safety certificate. Jobs outside the listed ranges or services without a published guide require an individual quote.
Full price guide and charging details → · Call 0131 210 0505 to discuss your job
An annual boiler service checks that the boiler is working safely and efficiently and finds small faults before they become breakdowns. Afterwards, ask for the service record and keep it with your appliance paperwork.
Book a boiler service Edinburgh-wide online or by phone. If you need a manufacturer or warranty form completed, tell us before the appointment. Landlords: the annual gas safety record is a separate check.
Customer feedback about our business across its service area. Reviewers’ own words, with their original ratings.
We had a problem with the boiler, but help arrived promptly. Read on Google
AJ came in to fix my boiler around midnight. Read on Google
Called 247 Emergency on evening of 27th December after noticing that our boiler had stopped working. Read on Google
Brendan was very helpful in getting our problem fixed, competent and friendly!
A selected set of five-star reviews, rather than an overall business rating. Reviews describe individual experiences and do not guarantee response times or outcomes for a future visit.
A routine boiler service is maintenance; a boiler that has stopped working needs a fault assessment. A landlord gas safety check is a separate service and is not included in the boiler-service guide price. Tell us which you need so the visit and charges can be agreed correctly.
The attending engineer works to the appliance manufacturer’s servicing instructions and the tasks covered by their Gas Safe registration. Give the make, model, service history and any symptoms before booking. The appliance condition and access determine the work required; replacement parts or fault repairs are agreed separately.
Ask for the service record and an explanation of any defects, recommended repairs or further checks. Keep the record with your appliance paperwork. If you need a particular manufacturer or warranty form completed, tell us before confirming the appointment.
For a planned visit, request an appointment online. The plumber confirms attendance and the work and price are agreed before work starts. For emergencies or out-of-hours work, call 0131 210 0505.
What to do while waiting for an emergency plumber explains water isolation, heating leaks, electrical risks and when you need a Gas Safe registered engineer.
Gas work, including gas boilers, installation pipework, cookers and gas water heaters, is carried out only by a Gas Safe registered engineer qualified for the appliance and task. Ask to see the attending engineer’s Gas Safe ID card. This does not advertise LPG or commercial gas work.
Find boiler servicing guidance for your neighbourhood, from property access to the questions worth asking before a visit.
Explore the coverage mapNo matching guide. Try a nearby area, or call 0131 210 0505 with your full postcode.
What the code means, what you can safely check and when to call an engineer, for Worcester Bosch, Vaillant, Ideal, Baxi, Viessmann.
Find your fault code ↗ No code? Noisy, leaking, no heating or hot water →
The Repairing Standard, legionella risk assessments, carbon monoxide alarms and lead pipes, explained in plain English.
A routine boiler service is maintenance; a boiler that has stopped working needs a fault assessment. A landlord gas safety check is a separate service and is not included in the boiler-service guide price. Tell us which you need so the visit and charges can be agreed correctly.
Ask for the service record and an explanation of any defects, recommended repairs or further checks. Keep the record with your appliance paperwork. If you need a particular manufacturer or warranty form completed, tell us before confirming the appointment.
Call with your full postcode and the details of the fault. We’ll confirm coverage, current availability and the appropriate next step.
The boiler make and model When it was last serviced Any fault codes, unusual noises or performance changes.
Standard-hours callout starts from £75 for attendance and diagnosis only. Callout charges cover attendance and diagnosis only and are separate from repair labour. The service prices shown are labour charges only. Parts and materials are charged separately. No VAT is charged. Standard hours are 7am–7pm, Monday to Friday, excluding bank holidays. Evenings, nights, weekends and bank holidays are out of hours. All times are Edinburgh local time. Agree all charges before committing to a visit and any repair work before it begins.
Our average response to emergency callouts is under 60 minutes. It is an average, not a guarantee: arrival depends on your location, traffic and other callouts, and outlying towns take longer. When you call, we give you an arrival estimate for your address.
If safe, turn off the relevant isolation valve or main stopcock. Keep clear of wet electrical fittings and do not attempt repairs on gas or electrical equipment. Call for professional advice.
WhatsApp booking requests are for weekday daytime visits, Monday to Friday within 7am–7pm, Edinburgh local time. One same-day slot is offered each weekday, at least 3 hours ahead; for a same-day booking, call 0131 210 0505 to confirm.
Choose an available date and then a two-hour time window in the chat. Bookings are provisional until the plumber confirms. The work and price must be discussed and agreed before work starts. Online and WhatsApp bookings are not available at weekends: for a weekend or bank holiday visit, call 0131 210 0505 (out-of-hours pricing applies). Standard rates apply Monday to Friday, excluding bank holidays. Callout, labour, parts and materials are separate charges: agree all applicable charges before committing to a visit.
Call for availability and applicable charges. Price agreed before work starts.Tell us what’s happened. We’ll discuss availability and your options.
Our emergency line is open 24 hours a day, 7 days a week.
Emergency enquiries: 24 hours, every day.
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