Transparent pricing. Agreed before work starts.
Standard-hours callout from £75 for attendance and diagnosis only. Repair labour, parts and materials are separate; agree all charges before committing to a visit.
Call 0131 210 0505 Request a quote →
Transparent pricing. Clear charges.
We’re proud to be clear about our prices. Published guide charges, a clear breakdown of what is included, and your agreement before work starts. Callout, labour, parts and materials are explained separately so you can make an informed choice.
Standard hours are 7am–7pm, Monday to Friday, excluding bank holidays. Evenings, nights, weekends and bank holidays are out of hours. All times are Edinburgh local time.
Callout charges cover attendance and diagnosis only and are separate from repair labour. The service prices shown are labour charges only. Parts and materials are charged separately. No VAT is charged.
Service labour figures below are guides for standard-hours work. Out-of-hours labour is quoted separately. The callout fee is payable for attendance and diagnosis even if you decide not to proceed with a repair; confirm the applicable fee before agreeing to attendance.
Prices correct as of . Published prices are subject to change without notice for future enquiries. This does not change an accepted quotation or an agreed contract price; any additional work or price variation requires your agreement before proceeding. Read our pricing policy →
| Service | Guide charge | What it covers |
|---|---|---|
| Standard-hours callout | From £75 | Attendance and diagnosis only |
| Out-of-hours callout | £100–£180 | Attendance and diagnosis only |
| Burst pipe repair | £125–£250 | Labour only |
| Boiler repair | £90–£350 | Labour only |
| Drain unblocking | £70–£180 | Labour only |
| Blocked toilet | £70–£135 | Labour only |
| Leak detection | £100–£225 | Detection labour only; repair separate |
| Boiler service | From £60 | Service labour only |
Ask for the callout charge, labour and any other known costs before agreeing to a visit. We will agree the total price, or how it will be calculated, before you commit; any repair, parts or additional work needs your agreement before it starts.
Leak detection does not include the repair. Boiler work requires an appropriately qualified engineer; the boiler service price does not include a separate landlord gas safety certificate. Jobs outside the listed ranges or services without a published guide require an individual quote.
Full price guide and charging details → · Call 0131 210 0505 to discuss your job
How we agree your price
- Tell us the fault, full postcode, timing and access details.
- Confirm the applicable callout and labour pricing before agreeing to attendance. We explain any costs that cannot yet be calculated and how they will be worked out.
- After diagnosis, agree the proposed repair labour, parts and materials before repair work begins. We seek your approval before adding further work.
The website takes no payment or card details. A request remains provisional until the plumber confirms attendance. The applicable payment method and due date are agreed separately.
Booking and service terms · Cancellations and refunds · Complaints
Helpful answers before you call.
What does the callout fee cover?
Attendance and diagnosis only. It is separate from repair labour, parts and materials. The standard-hours callout starts at £75; out-of-hours callout is £100–£180. Agree the applicable charge before committing to a visit.
Are these total repair prices?
No. Repair and service prices are guide labour charges for standard hours. Callout, parts and materials are separate. Leak detection excludes repair. We agree the total or calculation method before you commit and seek approval for additional work.
When do out-of-hours rates apply?
Standard hours are 7am–7pm, Monday to Friday, excluding bank holidays. Evenings, nights, weekends and bank holidays are out of hours. All times are Edinburgh local time. Out-of-hours labour is quoted separately.
Is VAT added?
We are not VAT-registered and do not charge VAT.
Does a two-hour booking include two hours of labour?
No. The calendar slot is a requested visit window. It is not prepaid labour or a fixed-price repair. Attendance must be confirmed by the plumber, and all charges agreed separately.
Can I cancel a request?
Contact us promptly and quote your reference. See our cancellations and refunds policy for applicable rights and conditions. A provisional request does not by itself agree a charge.
Prefer to book on WhatsApp?
WhatsApp booking requests are for weekday daytime visits, Monday to Friday within 7am–7pm, Edinburgh local time. One same-day slot is offered each weekday, at least 3 hours ahead; for a same-day booking, call 0131 210 0505 to confirm.
Choose an available date and then a two-hour time window in the chat. Bookings are provisional until the plumber confirms. The work and price must be discussed and agreed before work starts. Online and WhatsApp bookings are not available at weekends: for a weekend or bank holiday visit, call 0131 210 0505 (out-of-hours pricing applies). Standard rates apply Monday to Friday, excluding bank holidays. Callout, labour, parts and materials are separate charges: agree all applicable charges before committing to a visit.
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