By AJ, certified Gas Safe engineer and lead plumber at 247 Emergency Plumbers Edinburgh · Checked
Find the symptom closest to what you can see or hear. Each page lists the usual causes, the checks you can safely do yourself and when you need a plumber. If water is escaping and you cannot stop it, call 0131 210 0505 any time in Edinburgh.
Water near electrics? Do not touch wet switches, sockets or light fittings. Switch off at the consumer unit only if you can reach it without standing in water. Water pouring in? Turn off the stopcock: find your stopcock →
These are the checks we suggest before a plumber arrives. Stop if anything feels unsafe.
Stop the water: use the small isolation valve on the pipe to the fitting if there is one, or the main stopcock, usually under the kitchen sink. Stopcock finder →
Electrics: keep away from anything wet and electrical. Get an electrician to check before switching back on.
Is it just you? Ask neighbours. No water or brown water in the whole street is usually Scottish Water: 0800 0778 778, free, 24 hours.
Contain it: buckets, towels and moving belongings limit the damage. In a flat, warn the neighbour below.
Photos: take photos and video before you clear up, for your insurer or landlord.
Need a plumber now? Call us any time.
Our callout is from £75 in standard hours (out of hours £100–£180) for attendance and diagnosis. Any repair and parts are agreed with you before work starts.
Every property is different. This page is general guidance, not a diagnosis.
YOUR QUESTIONS, ANSWERED
Helpful answers before you call.
What should I do first with a plumbing leak?
Stop the water with the isolation valve or the main stopcock, keep away from wet electrics, catch the water and call a plumber. In Edinburgh, call 0131 210 0505 any time.
How do I know if a water problem is Scottish Water or my pipes?
Ask your neighbours. If they have no water, low pressure or brown water too, it is probably Scottish Water: call 0800 0778 778. If it is only your home, it is usually your own pipes.
How much does an emergency plumber cost in Edinburgh?
Our callout is from £75 in standard hours and £100–£180 out of hours, for attendance and diagnosis. Repairs and parts are agreed before work starts.
DAYTIME BOOKING REQUESTS · 7AM–7PM
Prefer to book on WhatsApp?
WhatsApp booking requests are for weekday daytime visits, Monday to Friday within 7am–7pm, Edinburgh local time. One same-day slot is offered each weekday, at least 3 hours ahead; for a same-day booking, call 0131 210 0505 to confirm.
Choose an available date and then a two-hour time window in the chat. Bookings are provisional until the plumber confirms. The work and price must be discussed and agreed before work starts. Online and WhatsApp bookings are not available at weekends: for a weekend or bank holiday visit, call 0131 210 0505 (out-of-hours pricing applies). Standard rates apply Monday to Friday, excluding bank holidays. Callout, labour, parts and materials are separate charges: agree all applicable charges before committing to a visit.
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