By AJ, certified Gas Safe engineer and lead plumber at 247 Emergency Plumbers Edinburgh · Checked
A leak can mean an insurance claim. These guides explain what home insurance usually covers, what to do before you claim and what insurers ask for. We do trace and access work, give written reports with photos and the cause, and welcome insurer-referred jobs.
We find the leak, fix it and make good, and give you a written report with photos and the cause for your insurer. Insurer-referred jobs welcome. Callout from £75 in standard hours (out of hours £100–£180); leak detection £100–£225 labour. Repairs, making good and any drying are agreed before work starts.
Every policy is different. This page is general guidance, not insurance or legal advice. Check your own policy and ask your insurer.
YOUR QUESTIONS, ANSWERED
Helpful answers before you call.
Do you work on insurance jobs?
Yes. We do trace and access work, give written reports with photos and the cause for your insurer, and insurer-referred jobs are welcome. Call 0131 210 0505.
Does home insurance cover leaks?
The damage from a sudden leak is usually covered by buildings and contents insurance. Repairing the pipe and finding a hidden leak depend on your policy, and slow leaks are usually excluded.
DAYTIME BOOKING REQUESTS · 7AM–7PM
Prefer to book on WhatsApp?
WhatsApp booking requests are for weekday daytime visits, Monday to Friday within 7am–7pm, Edinburgh local time. One same-day slot is offered each weekday, at least 3 hours ahead; for a same-day booking, call 0131 210 0505 to confirm.
Choose an available date and then a two-hour time window in the chat. Bookings are provisional until the plumber confirms. The work and price must be discussed and agreed before work starts. Online and WhatsApp bookings are not available at weekends: for a weekend or bank holiday visit, call 0131 210 0505 (out-of-hours pricing applies). Standard rates apply Monday to Friday, excluding bank holidays. Callout, labour, parts and materials are separate charges: agree all applicable charges before committing to a visit.
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