Request a booking on WhatsApp.
Choose the app, WhatsApp Web or scan the QR code to open a chat with our business number, 0131 210 0505. Each option prepares the same booking message. Press Send, then follow the assistant to verify your email and choose an available date and two-hour time window. Same-day: one weekday slot only, and call 0131 210 0505 to confirm.
Daytime requests: 7am to 7pm
WhatsApp booking requests are for weekday daytime visits, Monday to Friday within 7am–7pm, Edinburgh local time. One same-day slot is offered each weekday, at least 3 hours ahead; for a same-day booking, call 0131 210 0505 to confirm. Choose an available date and then a two-hour time window in the chat. Bookings are provisional until the plumber confirms. The work and price must be discussed and agreed before work starts. Online and WhatsApp bookings are not available at weekends: for a weekend or bank holiday visit, call 0131 210 0505 (out-of-hours pricing applies). Standard rates apply Monday to Friday, excluding bank holidays. Callout, labour, parts and materials are separate charges: agree all applicable charges before committing to a visit.
We will contact you to discuss the job and confirm attendance. Sending the opening message does not reserve a visit. Review your details and submit the provisional request in the chat; the plumber must then confirm attendance.
For any emergency, same-day, evening or overnight job, call directly. Do not wait for a WhatsApp reply if the problem is urgent.
Call 0131 210 0505 now ↗Open your preferred WhatsApp option.
The app option uses WhatsApp’s supported chat link. Your device may ask you to open the installed app. WhatsApp Web requires you to be signed in or link your phone.
Your booking message preview
Press Send in WhatsApp to start. You do not need to enter a date or time in this message: the assistant will collect your details, verify your email, and then show available dates and two-hour visit windows.
BOOK Hello, I would like to request a planned weekday daytime plumbing visit (Monday to Friday). Please help me choose an available date and a two-hour time window. I understand this is provisional until the plumber confirms, and the work and price must be agreed before work starts.
Want a photo urgency check instead?
Send PHOTO CHECK to start the automated photo assistant. It will ask for your agreement before analysing your next photo. A photo check is not a diagnosis or a confirmed booking.
Charges for your requested visit
Prices correct as of . Published prices are subject to change without notice for future enquiries. This does not change an accepted quotation or an agreed contract price; any additional work or price variation requires your agreement before proceeding. Read our pricing policy →
Booked a planned visit online or on WhatsApp? No callout charge. You pay only for the work you agree to, plus parts.
Callout charges cover attendance and diagnosis only and are separate from repair labour. The service prices shown are labour charges only. Parts and materials are charged separately. No VAT is charged. Standard hours are 7am–7pm, Monday to Friday, excluding bank holidays. Evenings, nights, weekends and bank holidays are out of hours. All times are Edinburgh local time. Ask for the callout charge, labour and any other known costs before agreeing to a visit. We will agree the total price, or how it will be calculated, before you commit; any repair, parts or additional work needs your agreement before it starts. View prices and full charging details →
Helpful answers before you call.
Is a WhatsApp booking confirmed immediately?
No. Your request is provisional until the plumber confirms attendance. The work and price must be agreed before work starts.
When can I book a visit through WhatsApp?
WhatsApp is for daytime visits between 7am and 7pm in Edinburgh local time. For emergencies or out-of-hours visits, call 0131 210 0505 directly.
Does scanning the QR code send a message?
No. It opens a chat with a prefilled message. Complete your details and press Send in WhatsApp.
Need plumbing help in Edinburgh?
Tell us what’s happened. We’ll discuss availability and your options.
Our emergency line is open 24 hours a day, 7 days a week.