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How long does a CCTV drain survey take? Scope, access and reports
There is no reliable duration for every CCTV drain survey. The length and condition of the drains, access, any clearance and the required report all affect the job. Ask for an estimate based on an agreed survey scope.
By AJ, certified Gas Safe engineer and lead plumber at 247 Emergency Plumbers Edinburgh · Published · Updated · 3 min read
What a camera survey is for
A drain camera can inspect accessible pipe interiors and record what is visible along the route. A survey may help investigate recurring blockages, suspected defects or a specific property-related question. The useful result is an account of what was inspected, what was observed and any limitations.
The camera cannot answer every question about concealed drainage. Access, standing water and obstructions can limit the view. A finding should be explained in context rather than treated as an automatic instruction to replace a drain.
Why the time varies
A short accessible run differs from a larger network with multiple branches and restricted access. The operator may need to establish the route and arrange safe access before inspection begins. If a blockage prevents the camera passing, clearance may be required before meaningful inspection can continue.
The visit and the preparation of a written report are also different activities. Ask when footage and reporting will be available, rather than assuming they will be delivered at the end of the appointment. If additional investigation is needed, request an explanation of why.
Agree the purpose before booking
Explain whether the survey is for recurring faults, a property purchase, planned work or another defined purpose.
Describe previous blockages, flooding, repairs and any earlier footage or reports.
Identify the available access points without lifting heavy covers yourself.
Ask which runs will be inspected and what happens if some cannot be accessed.
Confirm the required report, images, footage and any plan or location information.
What to ask about the price
Clarify whether the quote covers camera inspection alone or also clearance, multiple access points and reporting. Ask how additional time, inaccessible sections or repeat attendance will be handled. An agreed scope makes estimates more meaningful than comparing a headline price.
If you need the findings for a solicitor, insurer or planned construction, establish their requirements before commissioning the survey. Do not assume any video recording will meet a third party's needs. Confirm the operator can supply the format and level of detail requested.
Read the findings and limitations together
Look for an explanation of inspected sections, observed conditions and sections that were not examined. Ask how a reported defect relates to the symptoms and what evidence supports the proposed next step. A recommendation may be further investigation, monitoring, clearance or repair depending on the findings.
Before agreeing repair, ask for its scope, access method, expected disruption and how success will be checked. Establish whether responsibility lies with a private owner, shared arrangement or public sewer operator. Scottish Water's guidance helps distinguish private drains from public sewers.
Preparing an Edinburgh property
Provide the full postcode, entry details and any parking restrictions. Keep access routes clear where safe. In a shared building, arrange permission and access with the relevant owner, landlord or factor rather than expecting the operator to resolve access on arrival.
Do not enter a drain chamber or lift a cover to prepare for the visit. Describe what you know from existing records and safe observations. If sewage is currently entering the property, make that clear when you call: managing the immediate problem may take priority over a planned survey.
We’re proud to be clear about our prices. Published guide charges, a clear breakdown of what is included, and your agreement before work starts. Callout, labour, parts and materials are explained separately so you can make an informed choice.
Standard hours are 7am–7pm, Monday to Friday, excluding bank holidays. Evenings, nights, weekends and bank holidays are out of hours. All times are Edinburgh local time.
These figures are not a total job price.
Callout charges cover attendance and diagnosis only and are separate from repair labour. The service prices shown are labour charges only. Parts and materials are charged separately. No VAT is charged.
Service labour figures below are guides for standard-hours work. Out-of-hours labour is quoted separately. Where a callout applies, for urgent attendance, it is payable for attendance and diagnosis even if you decide not to proceed with a repair; confirm the applicable fee before agreeing to attendance.
Prices correct as of . Published prices are subject to change without notice for future enquiries. This does not change an accepted quotation or an agreed contract price; any additional work or price variation requires your agreement before proceeding. Read our pricing policy →
Booked a planned visit online or on WhatsApp? No callout charge. You pay only for the work you agree to, plus parts.
Callout charges and standard-hours service labour guide
Service
Guide charge
What it covers
Standard-hours callout
From £75
Attendance and diagnosis only
Out-of-hours callout
£100–£180
Attendance and diagnosis only
Drain unblocking
£70–£180
Labour only
Blocked toilet
£70–£135
Labour only
Ask for the callout charge, labour and any other known costs before agreeing to a visit. We will agree the total price, or how it will be calculated, before you commit; any repair, parts or additional work needs your agreement before it starts.
Leak detection does not include the repair. Boiler work requires an appropriately qualified engineer; the boiler service price does not include a separate landlord gas safety certificate. Jobs outside the listed ranges or services without a published guide require an individual quote.
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Can you give a fixed duration before seeing the drains?
Only a scope-based estimate is meaningful. Access, network size, condition and clearance requirements can change the time needed.
Does the drain need clearing before a survey?
Sometimes. An obstruction or dirty water may prevent useful inspection; ask whether clearance is included or charged separately.
Will I receive footage and a written report?
Confirm this when booking. Inspection, video files, written reporting and a drainage plan may be separate deliverables.
Can a camera inspect every part of the network?
Not necessarily. Access, obstructions and the equipment's reach can limit coverage. Ask the report to identify uninspected sections.
Does a survey include repairing defects?
Usually the inspection scope is distinct from repair. Agree any proposed work separately after the findings are explained.
DAYTIME BOOKING REQUESTS · 7AM–7PM
Prefer to book on WhatsApp?
WhatsApp booking requests are for weekday daytime visits, Monday to Friday within 7am–7pm, Edinburgh local time. One same-day slot is offered each weekday, at least 3 hours ahead; for a same-day booking, call 0131 210 0505 to confirm.
Choose an available date and then a two-hour time window in the chat. Bookings are provisional until the plumber confirms. The work and price must be discussed and agreed before work starts. Online and WhatsApp bookings are not available at weekends: for a weekend or bank holiday visit, call 0131 210 0505 (out-of-hours pricing applies). Standard rates apply Monday to Friday, excluding bank holidays. Callout, labour, parts and materials are separate charges: agree all applicable charges before committing to a visit.
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