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HELPFUL PLUMBING GUIDES
Cracked sink: when a repair is suitable and when to replace it
Stop using a sink that leaks through a crack. Identify the material and photograph the damage without disturbing it. A surface filler may improve appearance without restoring strength or making the sink reliably watertight.
By AJ, certified Gas Safe engineer and lead plumber at 247 Emergency Plumbers Edinburgh · Published · Updated · 3 min read
First establish where the water is coming from
Water underneath a sink can come from a tap connection, waste fitting, trap, seal or the sink itself. A visible crack is important, but it is not proof that every drip comes through it. From a dry, safe position, note where moisture appears and whether it occurs during use or while the sink is idle.
Stop using the fixture if water is escaping. Isolate the relevant supply if it can be done safely and is necessary to control the leak. Keep water away from electrical equipment and protect the cupboard contents. Do not repeatedly fill the sink just to demonstrate a fault.
Identify the material and extent of damage
Ceramic, composite, stainless steel and other materials have different repair options. Look for a maker's label, product paperwork or the original installation invoice. Take an overall photograph and a closer view of the damage without pressing on the cracked area.
Describe whether the crack is on the rim, bowl or around the waste, whether pieces are loose and whether it has grown. A hairline mark and a crack through the structure are different problems. Avoid relying on a photograph alone to decide that a damaged fixture is safe to keep using.
Why a cosmetic patch may not solve the problem
A repair kit may be intended for surface chips rather than a crack through the sink. Compatibility, preparation, curing and permitted use depend on the product and sink manufacturer. A filler covering the mark does not necessarily restore structural strength or seal a hidden path for water.
Ask the sink manufacturer or a suitable repair specialist whether the particular defect is repairable. If the fixture is leaking, unstable or has sharp damaged edges, replacement may be more appropriate. Avoid recommending a universal glue or sealant without knowing the material and damage.
What affects a replacement quote?
Replacement involves more than buying a similar-looking bowl. Dimensions, mounting style, worktop opening, tap holes, waste and overflow connections, and support all affect compatibility. An undermounted sink can require different access and work from an inset model.
Ask whether the quote covers removing the old fixture, disposing of it, reconnecting taps and waste, sealing and testing. Establish whether worktop alteration or other trades are needed. Keep the existing model details available so replacement options can be checked before ordering.
Useful details to send before a visit
Photograph the entire sink, the damage and accessible connections below it.
Provide the brand, material and model if known, plus approximate dimensions.
Explain whether water is escaping and how the fixture is mounted.
Mention a waste disposal unit, unusual tap arrangement or limited cupboard access.
Give your postcode, floor and parking or entry arrangements, and confirm who can authorise work.
After repair or replacement
Ask for the care instructions and any curing period before use. Keep product and warranty information. Once the fixture is ready for use, follow the agreed checks and report any moisture promptly rather than continuing to use a leaking installation.
In rented accommodation, notify the landlord or agent and retain photographs and correspondence. In an Edinburgh flat, explain if leakage may affect the property below so access and investigation can be coordinated. Damage alone does not establish responsibility; keep the discussion focused on observations and the required work.
We’re proud to be clear about our prices. Published guide charges, a clear breakdown of what is included, and your agreement before work starts. Callout, labour, parts and materials are explained separately so you can make an informed choice.
Standard hours are 7am–7pm, Monday to Friday, excluding bank holidays. Evenings, nights, weekends and bank holidays are out of hours. All times are Edinburgh local time.
These figures are not a total job price.
Callout charges cover attendance and diagnosis only and are separate from repair labour. The service prices shown are labour charges only. Parts and materials are charged separately. No VAT is charged.
Service labour figures below are guides for standard-hours work. Out-of-hours labour is quoted separately. Where a callout applies, for urgent attendance, it is payable for attendance and diagnosis even if you decide not to proceed with a repair; confirm the applicable fee before agreeing to attendance.
Prices correct as of . Published prices are subject to change without notice for future enquiries. This does not change an accepted quotation or an agreed contract price; any additional work or price variation requires your agreement before proceeding. Read our pricing policy →
Booked a planned visit online or on WhatsApp? No callout charge. You pay only for the work you agree to, plus parts.
Callout charges and standard-hours service labour guide
Service
Guide charge
What it covers
Standard-hours callout
From £75
Attendance and diagnosis only
Out-of-hours callout
£100–£180
Attendance and diagnosis only
Burst pipe repair
£125–£250
Labour only
Blocked toilet
£70–£135
Labour only
Leak detection
£100–£225
Detection labour only; repair separate
Drain unblocking
£70–£180
Labour only
Ask for the callout charge, labour and any other known costs before agreeing to a visit. We will agree the total price, or how it will be calculated, before you commit; any repair, parts or additional work needs your agreement before it starts.
Leak detection does not include the repair. Boiler work requires an appropriately qualified engineer; the boiler service price does not include a separate landlord gas safety certificate. Jobs outside the listed ranges or services without a published guide require an individual quote.
A surface seal does not establish that the sink is structurally sound. Check the manufacturer's advice and obtain an assessment of the actual crack.
Does a hairline mark always mean replacement?
No. Material, depth, location, leakage and stability affect the decision. A visual assessment may be needed.
Why is water underneath the sink when the crack looks dry?
Tap connections, the waste, trap or other seals may also leak. The source needs checking rather than assuming the crack explains every drip.
Can a new sink use the existing taps?
Sometimes, but tap holes, mounting and connections must be compatible. Confirm this before purchasing.
What should I do if the flat below reports water?
Stop using the suspect fixture, control the leak if safe and notify the appropriate landlord, factor or owner so investigation and access can be coordinated.
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WhatsApp booking requests are for weekday daytime visits, Monday to Friday within 7am–7pm, Edinburgh local time. One same-day slot is offered each weekday, at least 3 hours ahead; for a same-day booking, call 0131 210 0505 to confirm.
Choose an available date and then a two-hour time window in the chat. Bookings are provisional until the plumber confirms. The work and price must be discussed and agreed before work starts. Online and WhatsApp bookings are not available at weekends: for a weekend or bank holiday visit, call 0131 210 0505 (out-of-hours pricing applies). Standard rates apply Monday to Friday, excluding bank holidays. Callout, labour, parts and materials are separate charges: agree all applicable charges before committing to a visit.
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