A leak hidden behind a bath panel: a Trinity plumbing guide
Moisture beside a bath can arise from a supply connection, waste, overflow or enclosure. Explain whether it is visible while filling, bathing or emptying, without deliberately recreating a damaging leak. Water appearing downstairs needs prompt attention and safe isolation where possible.
By AJ, certified Gas Safe engineer and lead plumber at 247 Emergency Plumbers Edinburgh · Published · Updated · 1 min read
A leak hidden behind a bath panel
Moisture beside a bath can arise from a supply connection, waste, overflow or enclosure. Explain whether it is visible while filling, bathing or emptying, without deliberately recreating a damaging leak. Water appearing downstairs needs prompt attention and safe isolation where possible.
For Trinity, say whether there is a removable panel and whether the bath is above another room or property. Identify who can allow access below. The existing Trinity and Granton guide remains available, while this page gives Trinity a dedicated route through the service pages.
A property-change detail to record in Trinity
Keep the installer scope and explain whether the bath was filling, used for showering or emptying when water appeared.
We’re proud to be clear about our prices. Published guide charges, a clear breakdown of what is included, and your agreement before work starts. Callout, labour, parts and materials are explained separately so you can make an informed choice.
Standard hours are 7am–7pm, Monday to Friday, excluding bank holidays. Evenings, nights, weekends and bank holidays are out of hours. All times are Edinburgh local time.
These figures are not a total job price.
Callout charges cover attendance and diagnosis only and are separate from repair labour. The service prices shown are labour charges only. Parts and materials are charged separately. No VAT is charged.
Service labour figures below are guides for standard-hours work. Out-of-hours labour is quoted separately. The callout fee is payable for attendance and diagnosis even if you decide not to proceed with a repair; confirm the applicable fee before agreeing to attendance.
Prices correct as of . Published prices are subject to change without notice for future enquiries. This does not change an accepted quotation or an agreed contract price; any additional work or price variation requires your agreement before proceeding. Read our pricing policy →
Callout charges and standard-hours service labour guide
Service
Guide charge
What it covers
Standard-hours callout
From £75
Attendance and diagnosis only
Out-of-hours callout
£100–£180
Attendance and diagnosis only
Leak detection
£100–£225
Detection labour only; repair separate
Ask for the callout charge, labour and any other known costs before agreeing to a visit. We will agree the total price, or how it will be calculated, before you commit; any repair, parts or additional work needs your agreement before it starts.
Leak detection does not include the repair. Boiler work requires an appropriately qualified engineer; the boiler service price does not include a separate landlord gas safety certificate. Jobs outside the listed ranges or services without a published guide require an individual quote.
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What should I record for Trinity when the property or its plumbing has changed?
Keep the installer scope and explain whether the bath was filling, used for showering or emptying when water appeared.
Does the postcode confirm attendance?
No. Give the complete address and fault details to confirm coverage, availability and the proposed visit.
How do I agree the scope of investigation?
Ask what the initial assessment includes and how any further access, parts and repair work will be approved.
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WhatsApp booking requests are for weekday daytime visits, Monday to Friday within 7am–7pm, Edinburgh local time. One same-day slot is offered each weekday, at least 3 hours ahead; for a same-day booking, call 0131 210 0505 to confirm.
Choose an available date and then a two-hour time window in the chat. Bookings are provisional until the plumber confirms. The work and price must be discussed and agreed before work starts. Online and WhatsApp bookings are not available at weekends: for a weekend or bank holiday visit, call 0131 210 0505 (out-of-hours pricing applies). Standard rates apply Monday to Friday, excluding bank holidays. Callout, labour, parts and materials are separate charges: agree all applicable charges before committing to a visit.
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