Call 0131 210 0505 Emergency response in Edinburgh: under 60 minutes on averageOn call 24/7 · an average, not a guarantee · arrival estimate given when you call
Emergency lines open 24/7
Slow drainage, repeated blockages or wastewater backing up deserve a proper assessment. We help with drainage problems across Edinburgh.
Call 0131 210 0505 Request a planned visit →Callout: attendance and diagnosis only. Repair and service prices: labour only; callout, parts and materials separate. Standard hours: 7am–7pm, Monday–Friday, excluding bank holidays. Out-of-hours labour quoted separately. No VAT charged. Agree charges before booking and work before it starts. Full price guide.
We’re proud to be clear about our prices. Published guide charges, a clear breakdown of what is included, and your agreement before work starts. Callout, labour, parts and materials are explained separately so you can make an informed choice.
Standard hours are 7am–7pm, Monday to Friday, excluding bank holidays. Evenings, nights, weekends and bank holidays are out of hours. All times are Edinburgh local time.
Callout charges cover attendance and diagnosis only and are separate from repair labour. The service prices shown are labour charges only. Parts and materials are charged separately. No VAT is charged.
Service labour figures below are guides for standard-hours work. Out-of-hours labour is quoted separately. Where a callout applies, for urgent attendance, it is payable for attendance and diagnosis even if you decide not to proceed with a repair; confirm the applicable fee before agreeing to attendance.
Prices correct as of . Published prices are subject to change without notice for future enquiries. This does not change an accepted quotation or an agreed contract price; any additional work or price variation requires your agreement before proceeding. Read our pricing policy →
Booked a planned visit online or on WhatsApp? No callout charge. You pay only for the work you agree to, plus parts.
| Service | Guide charge | What it covers |
|---|---|---|
| Standard-hours callout | From £75 | Attendance and diagnosis only |
| Out-of-hours callout | £100–£180 | Attendance and diagnosis only |
| Drain unblocking | £70–£180 | Labour only |
| Blocked toilet | £70–£135 | Labour only |
Ask for the callout charge, labour and any other known costs before agreeing to a visit. We will agree the total price, or how it will be calculated, before you commit; any repair, parts or additional work needs your agreement before it starts.
Leak detection does not include the repair. Boiler work requires an appropriately qualified engineer; the boiler service price does not include a separate landlord gas safety certificate. Jobs outside the listed ranges or services without a published guide require an individual quote.
Full price guide and charging details → · Call 0131 210 0505 to discuss your job
Customer feedback about our business across its service area. Reviewers’ own words, with their original ratings.
AJ did a great job and cleared a blocked drain from a washing machine that had a caused a substantial leak to the flat below mine. AJ was very friendly and professional. Would highly recommend.
Colin was round late evening to fit us in on the same day as calling. Read on Google
AJ was efficient and helpful sorting out a blocked shower drain.
⭐️⭐️⭐️⭐️⭐️ Excellent service from start to finish. Responded quickly to a burst pipe that was causing water damage and fixed the issue efficiently and professionally. Read on Google
A selected set of five-star reviews, rather than an overall business rating. Reviews describe individual experiences and do not guarantee response times or outcomes for a future visit.
Many blockages clear with drain rods. Where fat, scale, silt or roots have built up, high-pressure water jetting may be needed to clean the pipe walls properly. We explain if jetting is needed and agree its price before starting, as it is quoted separately from the standard unblocking guide.
In Scotland, owners are responsible for the drains serving their property up to where they connect to the public sewer, usually at the boundary. Owners sharing a drain are jointly responsible. Scottish Water looks after the public sewer itself. If the blockage is in the public sewer, contact Scottish Water on 0800 077 8778.
If a drain keeps blocking, a camera survey can show whether there is a collapse, root ingress or a displaced joint. It is a separate service; see our CCTV drain survey page.
For a planned visit, request an appointment online. The plumber confirms attendance and the work and price are agreed before work starts. For emergencies or out-of-hours work, call 0131 210 0505.
One slow fixture may have a local waste or trap problem; several fixtures backing up can indicate a problem further along the drainage route. Stop using fixtures that cause wastewater to rise. Explain which sinks, toilets or drains are affected before choosing clearance, further investigation or a CCTV survey.
Report the pattern rather than guessing the blockage location. A sink that drains slowly while other fixtures work gives a different starting point from a toilet that rises when a bath empties. Mention smells, gurgling, outside overflow and previous clearance attempts. These observations guide assessment but do not prove who owns the affected drain.
Do not repeatedly run taps or flush to test a blockage that is causing an overflow. Keep people and pets away from wastewater. Do not mix cleaning products or add another chemical after a drain product has already been used. Tell the attending person what product was used and when. Do not enter a chamber or lift an unsafe cover.
If a blockage returns after clearance, discuss whether the cause was established and whether access allows a camera inspection. A survey can help investigate defects or obstructions; it is not automatically required for every slow sink. Ask what clearance includes, how flow will be checked and whether a separate report or investigation has been agreed.
General guidance, not a diagnosis. For water network or drainage responsibility information, consult Scottish Water. For shared building arrangements, consult Edinburgh Council shared repair guidance.
Start with a phone call. Tell us what has happened and where you are, so we can discuss the right next step.
Call 0131 210 0505Your postcode, the affected fixture and whether water is still escaping.
Discuss availability, the pricing approach and access before booking.
Understand the fault and proposed work before a repair proceeds.
In Scotland you are responsible for your drains up to the public sewer; Scottish Water looks after the sewer. How to tell which is blocked and who to call.
Read the guide →Prepare Edinburgh drains for autumn leaf fall and rain. Safe ground-level checks, shared-property access, reporting routes and when to arrange drain clearance.
Read the guide →Slow sink, overflowing drain or recurring blockage? Understand the warning signs, safe first actions and drainage responsibility in Edinburgh homes.
Read the guide →Choose a guide if its layout matches your property. A neighbourhood name does not establish a home’s age, connections or repair needs.
Plan a tenement plumbing enquiry: compare outlet symptoms, coordinate access between flats and distinguish internal faults from external waste-pipe work.
Read the property guide →
Useful repair questions for upper and lower homes: entrance sides, affected levels, garden access and recurring drainage symptoms.
Read the property guide →
Scope an enquiry involving a rear extension, annex, garage or garden outlet without guessing buried service routes or drainage ownership.
Read the property guide →What to do while waiting for an emergency plumber explains water isolation, heating leaks, electrical risks and when you need a Gas Safe registered engineer.
Find blocked drains guidance for your neighbourhood, from property access to the questions worth asking before a visit.
Explore the coverage mapNo matching guide. Try a nearby area, or call 0131 210 0505 with your full postcode.
Ceiling leak, low pressure, running toilet, banging pipes, brown water, smelly drains or a stuck stopcock: what it means and what you can safely do first.
Plumbing problems guide ↗ Water coming through the ceiling →
No. Responsibility depends on the drainage arrangement and the affected part of the network. Contact Scottish Water to check a suspected public sewer problem rather than assuming a private repair is required.
No. Clearance aims to restore flow. A camera survey investigates accessible pipework and may help explain recurring problems. Confirm which task is being booked.
Call with your full postcode and the details of the fault. We’ll confirm coverage, current availability and the appropriate next step.
Which drains or fixtures are affected Whether wastewater is backing up indoors or outside Any previous blockages or drain repair work.
Standard-hours callout starts from £75 for attendance and diagnosis only. Callout charges cover attendance and diagnosis only and are separate from repair labour. The service prices shown are labour charges only. Parts and materials are charged separately. No VAT is charged. Standard hours are 7am–7pm, Monday to Friday, excluding bank holidays. Evenings, nights, weekends and bank holidays are out of hours. All times are Edinburgh local time. Agree all charges before committing to a visit and any repair work before it begins.
Our average response to emergency callouts is under 60 minutes. It is an average, not a guarantee: arrival depends on your location, traffic and other callouts, and outlying towns take longer. When you call, we give you an arrival estimate for your address.
If safe, turn off the relevant isolation valve or main stopcock. Keep clear of wet electrical fittings and do not attempt repairs on gas or electrical equipment. Call for professional advice.
WhatsApp booking requests are for weekday daytime visits, Monday to Friday within 7am–7pm, Edinburgh local time. One same-day slot is offered each weekday, at least 3 hours ahead; for a same-day booking, call 0131 210 0505 to confirm.
Choose an available date and then a two-hour time window in the chat. Bookings are provisional until the plumber confirms. The work and price must be discussed and agreed before work starts. Online and WhatsApp bookings are not available at weekends: for a weekend or bank holiday visit, call 0131 210 0505 (out-of-hours pricing applies). Standard rates apply Monday to Friday, excluding bank holidays. Callout, labour, parts and materials are separate charges: agree all applicable charges before committing to a visit.
Tell us what’s happened. We’ll discuss availability and your options.
Our emergency line is open 24 hours a day, 7 days a week.