Call 0131 210 0505 
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We’re proud to be clear about our prices. Published guide charges, a clear breakdown of what is included, and your agreement before work starts. Callout, labour, parts and materials are explained separately so you can make an informed choice.
Standard hours are 7am–7pm, Monday to Friday, excluding bank holidays. Evenings, nights, weekends and bank holidays are out of hours. All times are Edinburgh local time.
Callout charges cover attendance and diagnosis only and are separate from repair labour. The service prices shown are labour charges only. Parts and materials are charged separately. No VAT is charged.
Service labour figures below are guides for standard-hours work. Out-of-hours labour is quoted separately. Where a callout applies, for urgent attendance, it is payable for attendance and diagnosis even if you decide not to proceed with a repair; confirm the applicable fee before agreeing to attendance.
Prices correct as of . Published prices are subject to change without notice for future enquiries. This does not change an accepted quotation or an agreed contract price; any additional work or price variation requires your agreement before proceeding. Read our pricing policy →
All applicable attendance, diagnostic and service charges are confirmed before work begins.
| Service | Guide charge | What it covers |
|---|---|---|
| Standard-hours callout | From £75 | Attendance and diagnosis only |
| Out-of-hours callout | £100–£180 | Attendance and diagnosis only |
Ask for the callout charge, labour and any other known costs before agreeing to a visit. We will agree the total price, or how it will be calculated, before you commit; any repair, parts or additional work needs your agreement before it starts.
Leak detection does not include the repair. Boiler work requires an appropriately qualified engineer; the boiler service price does not include a separate landlord gas safety certificate. Jobs outside the listed ranges or services without a published guide require an individual quote.
Full price guide and charging details → · Call 0131 210 0505 to discuss your job
Feedback on our plumbing and drainage work. These selected reviews are not presented as CCTV survey reports or evidence of a particular survey package.
Colin was round late evening to fit us in on the same day as calling. Read on Google
AJ did a great job and cleared a blocked drain from a washing machine that had a caused a substantial leak to the flat below mine. AJ was very friendly and professional. Would highly recommend.
AJ was absolutely brilliant from start to finish. Friendly, professional, and clearly knows his trade inside out. Read on Google
Brendan was very helpful in getting our problem fixed, competent and friendly!
A selected set of five-star reviews, rather than an overall business rating. Reviews describe individual experiences and do not guarantee response times or outcomes for a future visit.
Tell us whether you are investigating recurring blockages, checking a suspected defect or requesting information for a property purchase. Agree the accessible drain runs and the intended output before booking; a camera inspection and a formal drainage report are not automatically the same package.
Your quotation should specify whether recorded footage, still images, a written report and any location information are included. Tell us if a solicitor, insurer or surveyor has particular requirements so suitability and deliverables can be confirmed before the visit. No fixed survey price is published: request a quote for the agreed scope.
Discuss the findings, any limits to the inspection and the recommended next step. A blockage may need clearing before a camera can pass. Clearance, extra access work and drain repairs are separate tasks unless included in the agreed quotation; an inspection does not commit you to a repair.
For a planned visit, request an appointment online. The plumber confirms attendance and the work and price are agreed before work starts. For emergencies or out-of-hours work, call 0131 210 0505.
A CCTV drain survey uses a camera to inspect accessible drainage pipework. It can help investigate recurring blockages or suspected defects, but access and flow conditions affect what can be seen. Before booking, agree the purpose, accessible runs and whether recordings, a written report or repair recommendations are included.
Explain whether the enquiry concerns repeat blockages, suspected damage or a property purchase. A useful scope identifies the problem being investigated and the evidence required. For a purchase, check the requirements of the buyer, surveyor or other adviser before commissioning work. A short inspection and a documented survey are not necessarily the same deliverable.
Obstructions, standing water and inaccessible entry points can limit visibility or camera progress. Ask whether clearance may be needed first, whether it is included and how extra work will be approved. An uninspected section should be recorded as a limitation rather than treated as clear evidence that the entire network is sound.
Ask for the location and description of observed issues, any inaccessible sections and the basis for proposed repairs. Camera observations should support a decision; they do not automatically establish ownership, a precise repair cost or the cause of every symptom. Discuss the options, access and responsibility before authorising excavation or other work.
General guidance, not a diagnosis. For water network or drainage responsibility information, consult Scottish Water. For shared building arrangements, consult Edinburgh Council shared repair guidance.
Start with a phone call. Tell us what has happened and where you are, so we can discuss the right next step.
Call 0131 210 0505 Call for availability and applicable charges. Price agreed before work starts.Your postcode, the affected fixture and whether water is still escaping.
Discuss availability, the pricing approach and access before booking.
Understand the fault and proposed work before a repair proceeds.
Prepare Edinburgh drains for autumn leaf fall and rain. Safe ground-level checks, shared-property access, reporting routes and when to arrange drain clearance.
Read the guide →Understand what affects a CCTV drain survey's duration, preparation and report. Questions to ask before booking an Edinburgh drainage investigation.
Read the guide →Slow sink, overflowing drain or recurring blockage? Understand the warning signs, safe first actions and drainage responsibility in Edinburgh homes.
Read the guide →Choose a guide if its layout matches your property. A neighbourhood name does not establish a home’s age, connections or repair needs.
Useful repair questions for upper and lower homes: entrance sides, affected levels, garden access and recurring drainage symptoms.
Read the property guide →
Scope an enquiry involving a rear extension, annex, garage or garden outlet without guessing buried service routes or drainage ownership.
Read the property guide →
Separate symptoms, inspection findings and responsibility when a drain may serve more than one home. Scottish sources and practical enquiry questions.
Read the property guide →Find cctv drain surveys guidance for your neighbourhood, from property access to the questions worth asking before a visit.
Explore the coverage mapNo matching guide. Try a nearby area, or call 0131 210 0505 with your full postcode.
Your quotation should specify whether recorded footage, still images, a written report and any location information are included. Tell us if a solicitor, insurer or surveyor has particular requirements so suitability and deliverables can be confirmed before the visit. No fixed survey price is published: request a quote for the agreed scope.
No. Inspection, clearance and repair are different tasks. Confirm the scope and how any additional work will be quoted and approved.
Duration depends on access, the length and layout to inspect, blockages and the agreed reporting. Provide the purpose and property details so the proposed visit can be discussed.
Call with your full postcode and the details of the fault. We’ll confirm coverage, current availability and the appropriate next step.
The property postcode and available drain access The history of blockages or flooding The purpose of the survey and any report requirements.
Standard-hours callout starts from £75 for attendance and diagnosis only. Callout charges cover attendance and diagnosis only and are separate from repair labour. The service prices shown are labour charges only. Parts and materials are charged separately. No VAT is charged. Standard hours are 7am–7pm, Monday to Friday, excluding bank holidays. Evenings, nights, weekends and bank holidays are out of hours. All times are Edinburgh local time. Agree all charges before committing to a visit and any repair work before it begins.
Our average response to emergency callouts is under 60 minutes. It is an average, not a guarantee: arrival depends on your location, traffic and other callouts, and outlying towns take longer. When you call, we give you an arrival estimate for your address.
If safe, turn off the relevant isolation valve or main stopcock. Keep clear of wet electrical fittings and do not attempt repairs on gas or electrical equipment. Call for professional advice.
WhatsApp booking requests are for weekday daytime visits, Monday to Friday within 7am–7pm, Edinburgh local time. One same-day slot is offered each weekday, at least 3 hours ahead; for a same-day booking, call 0131 210 0505 to confirm.
Choose an available date and then a two-hour time window in the chat. Bookings are provisional until the plumber confirms. The work and price must be discussed and agreed before work starts. Online and WhatsApp bookings are not available at weekends: for a weekend or bank holiday visit, call 0131 210 0505 (out-of-hours pricing applies). Standard rates apply Monday to Friday, excluding bank holidays. Callout, labour, parts and materials are separate charges: agree all applicable charges before committing to a visit.
Call for availability and applicable charges. Price agreed before work starts.Tell us what’s happened. We’ll discuss availability and your options.
Our emergency line is open 24 hours a day, 7 days a week.
Emergency enquiries: 24 hours, every day.
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