Call 0131 210 0505 Emergency response in Edinburgh: under 60 minutes on averageOn call 24/7 · an average, not a guarantee · arrival estimate given when you call
Emergency lines open 24/7
Leaking valves, cold patches or a radiator that will not warm up? Explain the symptoms so we can discuss the next step.
Call 0131 210 0505 Request a planned visit →Callout: attendance and diagnosis only. Repair and service prices: labour only; callout, parts and materials separate. Standard hours: 7am–7pm, Monday–Friday, excluding bank holidays. Out-of-hours labour quoted separately. No VAT charged. Agree charges before booking and work before it starts. Full price guide.
We’re proud to be clear about our prices. Published guide charges, a clear breakdown of what is included, and your agreement before work starts. Callout, labour, parts and materials are explained separately so you can make an informed choice.
Standard hours are 7am–7pm, Monday to Friday, excluding bank holidays. Evenings, nights, weekends and bank holidays are out of hours. All times are Edinburgh local time.
Callout charges cover attendance and diagnosis only and are separate from repair labour. The service prices shown are labour charges only. Parts and materials are charged separately. No VAT is charged.
Service labour figures below are guides for standard-hours work. Out-of-hours labour is quoted separately. Where a callout applies, for urgent attendance, it is payable for attendance and diagnosis even if you decide not to proceed with a repair; confirm the applicable fee before agreeing to attendance.
Prices correct as of . Published prices are subject to change without notice for future enquiries. This does not change an accepted quotation or an agreed contract price; any additional work or price variation requires your agreement before proceeding. Read our pricing policy →
Booked a planned visit online or on WhatsApp? No callout charge. You pay only for the work you agree to, plus parts.
| Service | Guide charge | What it covers |
|---|---|---|
| Standard-hours callout | From £75 | Attendance and diagnosis only |
| Out-of-hours callout | £100–£180 | Attendance and diagnosis only |
Ask for the callout charge, labour and any other known costs before agreeing to a visit. We will agree the total price, or how it will be calculated, before you commit; any repair, parts or additional work needs your agreement before it starts.
Leak detection does not include the repair. Boiler work requires an appropriately qualified engineer; the boiler service price does not include a separate landlord gas safety certificate. Jobs outside the listed ranges or services without a published guide require an individual quote.
Full price guide and charging details → · Call 0131 210 0505 to discuss your job
Customer feedback about our business across its service area. Reviewers’ own words, with their original ratings.
Amir was an absolute star, he came very promptly after hours. Did a brilliant job at fixing my leaking heating system. Read on Google
Mohammed and Aamir attended to our problem and had it all resolved within hours of calling. Read on Google
AJ was fantastic! Came out on Sunday and rescued us again! Excellent service, thank you! 😊
Brendan was very helpful in getting our problem fixed, competent and friendly!
A selected set of five-star reviews, rather than an overall business rating. Reviews describe individual experiences and do not guarantee response times or outcomes for a future visit.
Describe which radiator is affected and whether other rooms heat normally. Note where water appears and any recent valve or decorating work. A photograph taken safely can help explain access, but it does not establish the fault by itself.
A valve, connection or radiator body can require different work. Discuss whether the system needs draining or isolating and how access will be protected. Agree replacement parts and any wider system work separately before it starts.
Ask how the repaired connection and heating performance will be checked and whether further work is recommended. Give your landlord or property manager’s authorisation details if needed. Tell us before booking if you require a particular radiator size or finish.
For a planned visit, request an appointment online. The plumber confirms attendance and the work and price are agreed before work starts. For emergencies or out-of-hours work, call 0131 210 0505.
Start with a phone call. Tell us what has happened and where you are, so we can discuss the right next step.
Call 0131 210 0505Your postcode, the affected fixture and whether water is still escaping.
Discuss availability, the pricing approach and access before booking.
Understand the fault and proposed work before a repair proceeds.
Find radiator repairs guidance for your neighbourhood, from property access to the questions worth asking before a visit.
Explore the coverage mapNo matching guide. Try a nearby area, or call 0131 210 0505 with your full postcode.
Cold at the top or bottom, one radiator cold, leaking or noisy: what it means, what you can safely check and when to call us.
Call with your full postcode and the details of the fault. We’ll confirm coverage, current availability and the appropriate next step.
Which radiator is affected Where any leak is visible Whether other radiators heat normally.
Standard-hours callout starts from £75 for attendance and diagnosis only. Callout charges cover attendance and diagnosis only and are separate from repair labour. The service prices shown are labour charges only. Parts and materials are charged separately. No VAT is charged. Standard hours are 7am–7pm, Monday to Friday, excluding bank holidays. Evenings, nights, weekends and bank holidays are out of hours. All times are Edinburgh local time. Agree all charges before committing to a visit and any repair work before it begins.
Our average response to emergency callouts is under 60 minutes. It is an average, not a guarantee: arrival depends on your location, traffic and other callouts, and outlying towns take longer. When you call, we give you an arrival estimate for your address.
If safe, turn off the relevant isolation valve or main stopcock. Keep clear of wet electrical fittings and do not attempt repairs on gas or electrical equipment. Call for professional advice.
WhatsApp booking requests are for weekday daytime visits, Monday to Friday within 7am–7pm, Edinburgh local time. One same-day slot is offered each weekday, at least 3 hours ahead; for a same-day booking, call 0131 210 0505 to confirm.
Choose an available date and then a two-hour time window in the chat. Bookings are provisional until the plumber confirms. The work and price must be discussed and agreed before work starts. Online and WhatsApp bookings are not available at weekends: for a weekend or bank holiday visit, call 0131 210 0505 (out-of-hours pricing applies). Standard rates apply Monday to Friday, excluding bank holidays. Callout, labour, parts and materials are separate charges: agree all applicable charges before committing to a visit.
Tell us what’s happened. We’ll discuss availability and your options.
Our emergency line is open 24 hours a day, 7 days a week.