Call 0131 210 0505 Emergency response in Edinburgh: under 60 minutes on averageOn call 24/7 · an average, not a guarantee · arrival estimate given when you call
Emergency lines open 24/7
Plumbing help in Colinton & Juniper Green: practical advice for leaks, drains and repairs. Call 0131 210 0505 with your postcode to confirm attendance.
Call 0131 210 0505 Request a planned visit →Callout: attendance and diagnosis only. Repair and service prices: labour only; callout, parts and materials separate. Standard hours: 7am–7pm, Monday–Friday, excluding bank holidays. Out-of-hours labour quoted separately. No VAT charged. Agree charges before booking and work before it starts. Full price guide.
Our emergency line is open 24 hours a day, 7 days a week.
Not sure how urgent it is? Send us a photo ↗ Can’t find your stopcock? →
Tap your problem for what to do in the next two minutes. Water spreads under floors and into ceilings quickly, so stopping it first saves the most damage. Our average response to emergency callouts is under 60 minutes. It is an average, not a guarantee: arrival depends on your location, traffic and other callouts, and outlying towns take longer. When you call, we give you an arrival estimate for your address.
Customer feedback about our business across its service area. Reviewers’ own words, with their original ratings.
AJ was able to attend really quickly after a leak was coming through our ceiling from a neighbour. We’ve used him before & he’s super reliable & prompt and the work is a great standard, wld certainly recommend!
We had a great experience with Brendan on our plumbing issue. He explained everything that was happening clearly and managed to get us booked in that day for another service needed to make sure we got our plumbing back
Attended at short notice late on Sunday eve. Arrived promptly and were immediately helpful and professional. Highly recommended and would not hesitate to call them again in the future.
Brendan was very helpful in getting our problem fixed, competent and friendly!
A selected set of five-star reviews, rather than an overall business rating. Reviews describe individual experiences and do not guarantee response times or outcomes for a future visit.
If a Colinton or Juniper Green home has bathrooms across an original house and later addition, describe each affected space separately. Similar-looking fittings may be served by different routes.
Colinton began at a ford on the Water of Leith in a steep-sided glen and is now a conservation area about three and a half miles south-west of the city centre. Juniper Green, a little further out on Lanark Road, sits on a ridge above the same river along the Pentland foothills. Both villages were joined to Edinburgh in 1920.
Mills in the valley once made paper and snuff. The housing ranges from Robert Lorimer's Arts and Crafts cottages in Colinton, built in the early 1900s, to the Victorian and Edwardian villas on Colinton Road and later suburban streets. In larger older houses, the stopcock can be in a cellar, an outbuilding or under the front path rather than in the kitchen.
Homes on the slopes above the river can have long underground drain runs to the sewer. If more than one fixture is slow or gurgling, the problem is more likely in the shared run than in one sink. Juniper Green's conservation area was extended in 2007, so changes to the outside of a house there may need checking with the council.
Property layout and drainage. Identify whether the property is a tenement, cottage flat, terrace, detached house, newer apartment or commercial unit; systems vary by address.
Building age does not establish the condition of the drains. Internal waste pipes may be cast iron or plastic, while underground sections may include clay or newer materials. Foul water, surface water and shared drains should be distinguished before choosing a repair.
Tell us about kitchen or bathroom refits, extensions, loft conversions, neighbour alterations, communal repairs, roadworks or utility excavations. Record where the work happened and when symptoms began. Heavy rainfall, freezing temperatures, tree roots and ground movement may also be relevant. None of these clues proves causation without investigation.
It depends on who owns the pipe and the policy, so confirm whether the property is owner-occupied, tenanted, factored, ex-council, an HMO or a commercial let.
Individual owners, joint owners, landlords, factors and Scottish Water may have different responsibilities depending on the pipe and legal arrangements. Buildings, contents, home emergency, escape-of-water, trace-and-access and underground-services cover are separate policy questions; maintenance and gradual damage may be excluded. Check the policy and notify the insurer promptly where relevant. We cannot determine cover or liability.
For Colinton & Juniper Green, describe the affected fixtures, whether other flats or premises are affected, any recent works and safe access to the stopcock or drain. If water is near electrical equipment, keep clear and seek urgent help.
Local context is not a diagnosis of your home. Confirm the actual layout, connections and repair access for your address.
These links explain what an enquiry involves. The required work, specialist qualifications and availability are confirmed for your job.
Colinton & Juniper Green: Identify which part of the house has active water escape and which areas remain usable.
Explore emergency plumbing
Colinton & Juniper Green: Compare drainage in the original bathroom with symptoms in the later addition.
Explore blocked drains
Colinton & Juniper Green: Explain whether visible dampness sits beneath a known route or only a guessed connection.
Explore water leak detection
Colinton & Juniper Green: Specify which accessible run the proposed investigation is intended to cover.
Explore cctv drain surveys
Colinton & Juniper Green: Say whether the shower fault is limited to the addition or also affects the original bathroom.
Explore shower & bathtub repairsUse the observations below alongside the property and access details above. The main service guides explain assessment, safety and pricing in more detail.
Identify which part of the house has active water escape and which areas remain usable. Where several buildings or altered spaces have outlets, identify the affected branch and what any safely understood isolation actually stopped. A control in the main house may not explain every later connection. Give the practical route to the current escape without tracing buried services yourself.
Clarify the scope: Does the current observation describe an uncontrolled escape, a wastewater backup or a loss of an essential facility?
Compare drainage in the original bathroom with symptoms in the later addition. For an extension or outbuilding, describe whether wastewater is rising at an inside fixture or an outside point. Keep known changes and genuine route records available. Plot size and distance from the front entrance cannot establish drain ownership or whether the symptom has the same cause as another outlet.
Clarify the scope: Which fixture first showed the problem, and what happened before water rose or emptied slowly?
Explain whether visible dampness sits beneath a known route or only a guessed connection. A wet patch near an outbuilding or garden outlet needs its position and timing described before excavation is considered. Distinguish a visible fitting leak from moisture along a suspected route. A sketch can locate buildings and observations while clearly leaving undocumented buried connections unknown.
Clarify the scope: What was directly observed, and which connection or route remains only a suspicion?
Specify which accessible run the proposed investigation is intended to cover. Inspection across an altered plot should specify the buildings or waste runs of interest. Agree usable entry points and the limitations of the proposed camera work. A drain survey does not inspect every supply line, and a long site does not by itself establish a private treatment system.
Clarify the scope: Which accessible section needs investigation, and what decision should the findings support?
Say whether the shower fault is limited to the addition or also affects the original bathroom. A shower in an annex or later addition may need a different access description from the original bathroom. Explain whether other hot outlets are affected and what is known about its supply. The layout is useful context, but the actual equipment and observed symptom still determine the appropriate enquiry.
Clarify the scope: Is the change in flow, temperature, drainage or escaping water, and which components were actually altered?
Browse all areas → · Homeowner plumbing guides → · Prepare a non-urgent enquiry →
For an enquiry affecting more than one property, explain who can provide access and approve the proposed work before a visit is arranged.
Responsibility for a shared building repair or a wider water incident may need checking alongside a private plumbing enquiry. These public sources can help identify the appropriate next contact.
A fault in an extension or upstairs bathroom: preparing a Colinton enquiry. Practical observations, access and booking questions, with links to relevant local service information.
Read the local guide →Find the information that matches the fault. Detailed local guides are linked where available; the other links explain the main service and what to discuss before booking.
Boiler stopped on a freezing night? A frozen condensate pipe is a common cause. How to recognise it, thaw an accessible pipe safely and stop it happening again.
Read the guide →No heating or hot water? Record the fault code, check normal controls and supply information, and know when to stop and call a qualified engineer.
Read the guide →Edinburgh landlord guide to gas safety certificates, CP12 records, annual checks, tenant copies and the difference between a safety check and boiler servicing.
Read the guide →Choose a guide if its layout matches your property. A neighbourhood name does not establish a home’s age, connections or repair needs.
We’re proud to be clear about our prices. Published guide charges, a clear breakdown of what is included, and your agreement before work starts. Callout, labour, parts and materials are explained separately so you can make an informed choice.
Standard hours are 7am–7pm, Monday to Friday, excluding bank holidays. Evenings, nights, weekends and bank holidays are out of hours. All times are Edinburgh local time.
Callout charges cover attendance and diagnosis only and are separate from repair labour. The service prices shown are labour charges only. Parts and materials are charged separately. No VAT is charged.
Service labour figures below are guides for standard-hours work. Out-of-hours labour is quoted separately. The callout fee is payable for attendance and diagnosis even if you decide not to proceed with a repair; confirm the applicable fee before agreeing to attendance.
Prices correct as of . Published prices are subject to change without notice for future enquiries. This does not change an accepted quotation or an agreed contract price; any additional work or price variation requires your agreement before proceeding. Read our pricing policy →
| Service | Guide charge | What it covers |
|---|---|---|
| Standard-hours callout | From £75 | Attendance and diagnosis only |
| Out-of-hours callout | £100–£180 | Attendance and diagnosis only |
Ask for the callout charge, labour and any other known costs before agreeing to a visit. We will agree the total price, or how it will be calculated, before you commit; any repair, parts or additional work needs your agreement before it starts.
Leak detection does not include the repair. Boiler work requires an appropriately qualified engineer; the boiler service price does not include a separate landlord gas safety certificate. Jobs outside the listed ranges or services without a published guide require an individual quote.
Full price guide and charging details → · Call 0131 210 0505 to discuss your job
A sketch of known rooms and access can help; do not turn an assumed buried connection into a fact.
Colinton, Juniper Green, with Currie and Balerno enquiries checked separately. Include the full postcode, exact property or flat number and a contact who can arrange entry.
Start with what you can observe: describing faults across a larger home. Explain the symptoms and use the relevant service pages above; assessment determines the actual work needed.
Our average response to emergency callouts is under 60 minutes. It is an average, not a guarantee: arrival depends on your location, traffic and other callouts, and outlying towns take longer. When you call, we give you an arrival estimate for your address.
Standard-hours callout starts from £75 for attendance and diagnosis only. Repair labour, parts and materials are separate. Standard hours are 7am–7pm, Monday to Friday, excluding bank holidays. Evenings, nights, weekends and bank holidays are out of hours. All times are Edinburgh local time. Ask for the callout charge, labour and any other known costs before agreeing to a visit. We will agree the total price, or how it will be calculated, before you commit; any repair, parts or additional work needs your agreement before it starts.
Use the contact form with your name, phone and email, then verify your email with a six-digit code to submit your enquiry. It does not confirm a booking. Telephone for urgent assistance.
WhatsApp booking requests are for weekday daytime visits, Monday to Friday within 7am–7pm, Edinburgh local time. One same-day slot is offered each weekday, at least 3 hours ahead; for a same-day booking, call 0131 210 0505 to confirm.
Choose an available date and then a two-hour time window in the chat. Bookings are provisional until the plumber confirms. The work and price must be discussed and agreed before work starts. Online and WhatsApp bookings are not available at weekends: for a weekend or bank holiday visit, call 0131 210 0505 (out-of-hours pricing applies). Standard rates apply Monday to Friday, excluding bank holidays. Callout, labour, parts and materials are separate charges: agree all applicable charges before committing to a visit.
Tell us what’s happened. We’ll discuss availability and your options.
Our emergency line is open 24 hours a day, 7 days a week.
