24-hour emergency plumber in Edinburgh
Emergency response in Edinburgh: under 60 minutes on averageOn call 24/7 · an average, not a guarantee · arrival estimate given when you call
Emergency lines open 24/7
Burst pipe, water coming through the ceiling or a toilet that will not wait? Plumbers are on call every night, including weekends and bank holidays. Call with your postcode and we will give you an arrival estimate.
Callout from £75 · out of hours £100–£180 · price agreed before work starts
Callout covers attendance and diagnosis only. Repair labour, parts and materials are separate. Standard hours: 7am–7pm, Monday–Friday, excluding bank holidays. Out-of-hours labour quoted separately. No VAT charged. Agree charges before booking.
Find your stopcock (Edinburgh edition)
Turning off the water is the fastest way to limit the damage. Tap your type of home to see where the stopcock is usually hidden.
Step 1 · Tap your type of home
Choose one of the four options above.
Step 2 · Where it is usually hidden in a traditional tenement
Found it? Turn it clockwise until it stops. Do not force it. Then open the cold kitchen tap to check the water has stopped. If a single pipe to a toilet, tap or washing machine is leaking, the small valve on that pipe (a slot you turn a quarter turn with a flat screwdriver) may stop it on its own.
Step 2 · Where it is usually hidden in a modern flat or house
Found it? Turn it clockwise until it stops. Do not force it. Then open the cold kitchen tap to check the water has stopped. If a single pipe to a toilet, tap or washing machine is leaking, the small valve on that pipe (a slot you turn a quarter turn with a flat screwdriver) may stop it on its own.
Step 2 · Where it is usually hidden in a victorian or edwardian house
Found it? Turn it clockwise until it stops. Do not force it. Then open the cold kitchen tap to check the water has stopped. If a single pipe to a toilet, tap or washing machine is leaking, the small valve on that pipe (a slot you turn a quarter turn with a flat screwdriver) may stop it on its own.
Step 2 · Where it is usually hidden in a ex-council or four-in-a-block
Found it? Turn it clockwise until it stops. Do not force it. Then open the cold kitchen tap to check the water has stopped. If a single pipe to a toilet, tap or washing machine is leaking, the small valve on that pipe (a slot you turn a quarter turn with a flat screwdriver) may stop it on its own.
Step 3 · Still can’t find it, or it won’t turn?
Do this while you call
- Switch off the boiler and any immersion heater, so they are not running while the water is off.
- Open the cold taps in the bath and sinks to drain the water out of the pipes.
- Keep away from wet sockets, lights and switches.
- Do not force a stiff stopcock; it can snap.
Every home is different; these are the usual places, based on guidance from City of Edinburgh Council, Thames Water, WaterSafe.
What’s happening right now?
Our emergency line is open 24 hours a day, 7 days a week.
Water coming through the ceiling
- Turn off the water at the stopcock (usually under the kitchen sink).
- Keep away from wet light fittings and sockets. Switch off the electricity at the consumer unit only if you can reach it without touching water.
- If you are in a flat, knock on the door of the flat above.
- Put down buckets and towels, and move valuables.
Burst or frozen pipe
- Turn off the stopcock straight away.
- Turn off the boiler or immersion heater, then open the cold taps to drain the system.
- If a pipe is frozen but not leaking, thaw it gently with a hairdryer or warm cloth. Never use a naked flame.
- Catch any leak in a bucket and take photos for your insurer.
Toilet overflowing or sewage backing up
- Stop flushing and stop using sinks, baths and showers.
- Turn the isolation valve on the toilet’s water pipe, or lift the float in the cistern.
- Keep children and pets away and wear gloves to clean up.
- Tell neighbours if you share a drain or live in a flat.
No heating or hot water
- Check the boiler display for a fault code and the pressure gauge (usually 1 to 1.5 bar when cold).
- In freezing weather, check whether the condensate pipe outside is frozen.
- Try one reset using your boiler manual. If it locks out again, stop.
- If someone vulnerable is in the home, call us now.
I can smell gas
- Open doors and windows.
- Turn off the gas at the meter if it is safe to do so. Do not go into a cellar.
- Do not use switches, flames or electrical items.
- Leave and call the free National Gas Emergency Service on 0800 111 999.
Not sure how urgent it is? Send us a photo ↗ Can’t find your stopcock? →
Tap your problem for what to do in the next two minutes. Water spreads under floors and into ceilings quickly, so stopping it first saves the most damage. Our average response to emergency callouts is under 60 minutes. It is an average, not a guarantee: arrival depends on your location, traffic and other callouts, and outlying towns take longer. When you call, we give you an arrival estimate for your address.
Night and weekend
emergencies.
Rated 4.9 out of 5 from 485 Google reviews. These are customers’ own words about urgent callouts. Swipe to read more.
Emergency call after 11pm, Amir attended within the hour. He was calm, professional, dealt with the burst pipe promptly. Read on Google
AJ is honestly the best plumber I have ever met. He came out at 1am to fix a leak for me, which I really appreciated. Read on Google
Fantastic company. Came out straight away on a Saturday night when everyone else I’d tried was watching the football!! Delighted with the service. Read on Google
Khan was so amazingly helpful when we woke early on Sunday morning to a big leak coming through our ceiling. Read on Google
Had issues with our sink on a Saturday morning. Called and Amir came within 30 minutes and sorted everything. 100% would recommend! Read on Google
Attended at short notice late on Sunday eve. Arrived promptly and were immediately helpful and professional. Highly recommended and would not hesitate to call them again in the future.
A selected set of five-star reviews, rather than an overall business rating. Reviews describe individual experiences and do not guarantee response times or outcomes for a future visit.
How much does an emergency plumber cost in Edinburgh?
We’re proud to be clear about our prices. Published guide charges, a clear breakdown of what is included, and your agreement before work starts. Callout, labour, parts and materials are explained separately so you can make an informed choice.
Standard hours are 7am–7pm, Monday to Friday, excluding bank holidays. Evenings, nights, weekends and bank holidays are out of hours. All times are Edinburgh local time.
Callout charges cover attendance and diagnosis only and are separate from repair labour. The service prices shown are labour charges only. Parts and materials are charged separately. No VAT is charged.
Service labour figures below are guides for standard-hours work. Out-of-hours labour is quoted separately. Where a callout applies, for urgent attendance, it is payable for attendance and diagnosis even if you decide not to proceed with a repair; confirm the applicable fee before agreeing to attendance.
Prices correct as of . Published prices are subject to change without notice for future enquiries. This does not change an accepted quotation or an agreed contract price; any additional work or price variation requires your agreement before proceeding. Read our pricing policy →
Booked a planned visit online or on WhatsApp? No callout charge. You pay only for the work you agree to, plus parts.
| Service | Guide charge | What it covers |
|---|---|---|
| Standard-hours callout | From £75 | Attendance and diagnosis only |
| Out-of-hours callout | £100–£180 | Attendance and diagnosis only |
| Burst pipe repair | £125–£250 | Labour only |
| Drain unblocking | £70–£180 | Labour only |
| Blocked toilet | £70–£135 | Labour only |
| Leak detection | £100–£225 | Detection labour only; repair separate |
Ask for the callout charge, labour and any other known costs before agreeing to a visit. We will agree the total price, or how it will be calculated, before you commit; any repair, parts or additional work needs your agreement before it starts.
Leak detection does not include the repair. Boiler work requires an appropriately qualified engineer; the boiler service price does not include a separate landlord gas safety certificate. Jobs outside the listed ranges or services without a published guide require an individual quote.
Full price guide and charging details → · Call 0131 210 0505 to discuss your job
What should you do while waiting for an emergency plumber?
For an escaping water leak, isolate the water if safe, keep away from affected electrics and call with your full Edinburgh postcode and the type of fault. The right first step depends on whether the problem is a supply pipe, heating leak or drainage backup.
Smell gas or suspect a gas leak? Leave the affected area and call the National Gas Emergency Service on 0800 111 999 from a safe place. Do not operate electrical switches or use a flame. Do not wait for a routine plumbing appointment.
Stop an escaping water supply safely
Close the affected isolation valve, or the internal main stop tap if necessary. A traditional stop tap usually closes clockwise; do not force a stiff valve. It may be under the kitchen sink or in a utility cupboard. In a shared stair, identify your own supply and ask for help if you are unsure.
Switch off affected heating safely
For a burst pipe or heating-system leak, switch off the boiler or central heating using a dry, safely accessible control. Keep clear of hot water. Do not remove a boiler casing or attempt a gas repair.
Drain cold pipework only when appropriate
After isolating a burst water-supply pipe, open cold taps to help drain residual water. This is not advice to run taps during a drainage blockage. Do not open hot taps if frozen pipework is suspected; ask a plumber if you are unsure about your system.
Keep away from wet electrical fittings
Do not touch wet sockets, appliances or ceiling lights. Switch off at the consumer unit only if it and the route to it are dry and safe. Do not cross standing water or touch a wet unit. Arrange electrical assessment before reusing flood-affected equipment.
General safety information, not a diagnosis or instructions for a DIY repair. Keep clear of a sagging or bulging ceiling.
Which emergency are you dealing with?
Which emergency are you dealing with?
- Burst pipe or uncontrolled water leak
- Say whether water is still flowing and whether you have isolated it. Burst pipe repair enquiries.
- Water through a ceiling or a concealed leak
- Describe the affected room, electrical risks and access to the property above. The visible damp patch may not locate the source. Leak detection and assessment.
- Blocked or overflowing toilet and drains
- Stop flushing and using fixtures that cause a backup. Keep people away from wastewater; do not add or mix drain chemicals. Blocked drain help.
- Boiler leak or loss of heating
- Give the appliance model and any fault code if visible safely. Internal gas-appliance work needs an appropriately qualified Gas Safe registered engineer. Boiler enquiries · Heating enquiries.
Do you need a plumber or a Gas Safe registered engineer?
A water pipe, tap or drain fault is different from work on a gas boiler. Gas-appliance work must be carried out by a Gas Safe registered engineer qualified for that appliance and task. Check the engineer’s ID and relevant qualifications using the register. Ask us to confirm the appropriate person for the proposed work; our plumbing enquiry page is not a claim that every attending plumber is registered for gas work.
What should you tell us when calling from Edinburgh?
- Your full postcode, street, flat number and a callback number.
- The type of emergency and whether water or wastewater is still escaping.
- Any electrical risk, affected ceiling, boiler fault or loss of the only working toilet.
- Stop tap location, stair entry, parking and access to neighbouring properties.
- Whether a landlord, factor or another person must authorise the work.
Find your Edinburgh or surrounding-area guide, then call 0131 210 0505 to confirm coverage, availability and estimated attendance. Discuss charges before agreeing to a visit. If you rent, tell your landlord or emergency repair contact as well.
Safety sources and further information
- WaterSafe: what to do if a water pipe bursts
- Scottish Water: frozen or burst pipe advice
- Electrical Safety First: flood damage and electrical safety
- HSE: check a Gas Safe registered engineer
- SGN: what to do if you smell gas
Guidance checked against the linked sources on . Sources provide general guidance; they do not endorse this business.
24-hour emergency plumbing across Edinburgh
Our emergency line is open 24 hours a day, seven days a week, including bank holidays, and plumbers are on call every night. Evenings, nights, weekends and bank holidays are charged at out-of-hours rates, which we confirm before you agree to a visit. Attendance times depend on location and demand, so we give you an estimate when you call.
Where we cover
We cover 41 neighbourhoods across the City of Edinburgh, plus 11 in Midlothian, 11 in East Lothian, 9 in West Lothian and Bo’ness. See every area we cover.
Edinburgh properties we work in
- Tenements: leaks between flats, shared stacks and stopcocks in hall presses.
- Older pipework: lead, copper and cast-iron pipes in Victorian and Georgian homes.
- Shared drains: blockages that affect more than one property, and who is responsible.
- Converted villas and townhouses: pipework hidden behind original finishes.
Cold snap? Read our winter emergency guide for finding your stopcock and what to do while you wait.
Helpful answers before you call.
What should I do before an emergency plumber arrives in Edinburgh?
If safe, isolate escaping water, switch off affected heating using a dry control, and keep away from wet electrics. For an isolated burst water-supply pipe, cold taps can help drain residual water. Do not run taps or keep flushing during a drainage backup. Call with your full postcode and the symptoms.
Do I need a Gas Safe registered engineer for a boiler breakdown?
Gas-appliance work requires a Gas Safe registered engineer qualified for the appliance and task. A separate water-pipe or drain problem is different. Describe the fault and confirm who will attend and their relevant qualifications before booking.
Can you attend an emergency at my Edinburgh postcode?
Call 0131 210 0505 with the full postcode, address, fault and access arrangements. Coverage, current availability, estimated timing and charges are confirmed directly; a location page does not guarantee immediate attendance.
Should I drain taps if my toilet or drain is blocked?
No. Stop using fixtures that cause water or wastewater to back up. Draining cold taps is advice for an isolated burst supply pipe, not a drainage blockage.
Should I keep flushing a toilet that is overflowing?
No. Stop using the toilet and other fixtures that appear to worsen the backup. Repeated flushing can release more wastewater. Explain whether other drains are affected when you call.
Can a photograph confirm the cause of a leak?
A photograph can help explain the visible symptom and access, but it cannot reliably identify a concealed cause or replace assessment. Take photographs only from a safe position.
Can I book emergency plumbing in my Edinburgh postcode?
Call with your full postcode and the details of the fault. We’ll confirm coverage, current availability and the appropriate next step.
What information is useful for emergency plumbing?
Your postcode and a contact telephone number Whether water is still escaping Whether the leak is close to electrical fittings.
How much will the work cost?
Standard-hours callout starts from £75 for attendance and diagnosis only. Callout charges cover attendance and diagnosis only and are separate from repair labour. The service prices shown are labour charges only. Parts and materials are charged separately. No VAT is charged. Standard hours are 7am–7pm, Monday to Friday, excluding bank holidays. Evenings, nights, weekends and bank holidays are out of hours. All times are Edinburgh local time. Agree all charges before committing to a visit and any repair work before it begins.
How quickly can a plumber get to me?
Our average response to emergency callouts is under 60 minutes. It is an average, not a guarantee: arrival depends on your location, traffic and other callouts, and outlying towns take longer. When you call, we give you an arrival estimate for your address.
What should I do if water is escaping?
If safe, turn off the relevant isolation valve or main stopcock. Keep clear of wet electrical fittings and do not attempt repairs on gas or electrical equipment. Call for professional advice.
Find your local area
Your area.
Your next step.
Find emergency plumbing guidance for your neighbourhood, from property access to the questions worth asking before a visit.
Explore the coverage map01Edinburgh41 local guides
- AbbeyhillEH7 / EH8 · Area & property guide
- BalernoEH14 · Area & property guide
- BlackfordEH9 · Area & property guide
- BlackhallEH4 · Area & property guide
- BruntsfieldEH10 · Area & property guide
- Colinton & Juniper GreenEH13 / EH14 · Area & property guide
- CorstorphineEH12 · Area & property guide
- CraigmillarEH16 · Area & property guide
- Cramond & BarntonEH4 · Area & property guide
- CurrieEH14 · Area & property guide
- DrylawEH4 · Area & property guide
- DuddingstonEH15 · Area & property guide
- East CraigsEH12 · Area & property guide
- Edinburgh City CentreEH1 / EH2 / EH3 · Area & property guide
- Gorgie & DalryEH11 · Area & property guide
- GracemountEH16 / EH17 · Area & property guide
- InglistonEH28 · Area & property guide
- InverleithEH3 / EH4 · Area & property guide
- JoppaEH15 · Area & property guide
- KirklistonEH29 · Area & property guide
- LeithEH6 · Area & property guide
- Liberton & GilmertonEH16 / EH17 · Area & property guide
- MarchmontEH9 · Area & property guide
- MeadowbankEH7 / EH8 · Area & property guide
- MorningsideEH10 · Area & property guide
- MuirhouseEH4 · Area & property guide
- MurrayfieldEH12 · Area & property guide
- New Town & West EndEH2 / EH3 · Area & property guide
- NewcraighallEH21 · Area & property guide
- NewhavenEH6 · Area & property guide
- NewingtonEH8 / EH9 · Area & property guide
- PortobelloEH15 · Area & property guide
- RathoEH28 · Area & property guide
- Restalrig & CraigentinnyEH7 · Area & property guide
- Sighthill & Wester HailesEH11 / EH14 · Area & property guide
- SilverknowesEH4 · Area & property guide
- South QueensferryEH30 · Area & property guide
- StockbridgeEH3 / EH4 · Area & property guide
- TrinityEH5 / EH6 · Area & property guide
- Trinity & GrantonEH5 / EH6 · Area & property guide
- West CraigsEH12 · Area & property guide
02East Lothian11 local guides
- CockenzieEH32 · Area & property guide
- DunbarEH42 · Area & property guide
- HaddingtonEH41 · Area & property guide
- LongniddryEH32 · Area & property guide
- MusselburghEH21 · Area & property guide
- OrmistonEH35 · Area & property guide
- PencaitlandEH34 · Area & property guide
- Port SetonEH32 · Area & property guide
- PrestonpansEH32 · Area & property guide
- Prestonpans & TranentEH32 / EH33 · Area & property guide
- WallyfordEH21 · Area & property guide
03West Lothian9 local guides
- ArmadaleEH48 · Area & property guide
- BathgateEH48 · Area & property guide
- Broxburn & UphallEH52 · Area & property guide
- East CalderEH53 · Area & property guide
- KirknewtonEH27 · Area & property guide
- LinlithgowEH49 · Area & property guide
- LivingstonEH54 · Area & property guide
- Mid CalderEH53 · Area & property guide
- WinchburghEH52 · Area & property guide
04Midlothian11 local guides
- BonnyriggEH19 · Area & property guide
- DalkeithEH22 · Area & property guide
- Danderhall & ShawfairEH22 · Area & property guide
- GorebridgeEH23 · Area & property guide
- LasswadeEH18 · Area & property guide
- LoanheadEH20 · Area & property guide
- Mayfield & EasthousesEH22 · Area & property guide
- NewtongrangeEH22 · Area & property guide
- PenicuikEH26 · Area & property guide
- RosewellEH24 · Area & property guide
- Roslin & BilstonEH25 · Area & property guide
05Falkirk area1 local guides
No matching guide. Try a nearby area, or call 0131 210 0505 with your full postcode.
Helpful guides
Helpful guides for your next step.
Emergency plumber or wait until morning? How to decide
Water you cannot stop, sewage backing up or no working toilet need help now. A slow drip can usually wait. A plain guide to deciding, and what to do first.
Read the guide →Frozen pipes in Edinburgh: what to do before they burst
Frozen pipes or no water during cold weather? Safe first steps, gentle thawing limits, burst-pipe action and winter preparation for Edinburgh homes.
Read the guide →Frozen condensate pipe: why your boiler stopped in the cold
Boiler stopped on a freezing night? A frozen condensate pipe is a common cause. How to recognise it, thaw an accessible pipe safely and stop it happening again.
Read the guide →Guidance for your type of property
Guidance for this property layout.
Choose a guide if its layout matches your property. A neighbourhood name does not establish a home’s age, connections or repair needs.
Tenement flats
Plan a tenement plumbing enquiry: compare outlet symptoms, coordinate access between flats and distinguish internal faults from external waste-pipe work.
Read the property guide →
Ongoing works & neighbouring properties
Record plumbing symptoms during renovation or nearby works, check current supply information and coordinate authorised access.
Read the property guide →Find your plumbing problem by symptom.
Ceiling leak, low pressure, running toilet, banging pipes, brown water, smelly drains or a stuck stopcock: what it means and what you can safely do first.
Plumbing problems guide ↗ Water coming through the ceiling →
Trace and access, with a report for your insurer.
We find hidden leaks, open up only where needed, repair and make good, and give you a written report with photos and the cause. Insurer-referred jobs welcome.
Prefer to book on WhatsApp?
WhatsApp booking requests are for weekday daytime visits, Monday to Friday within 7am–7pm, Edinburgh local time. One same-day slot is offered each weekday, at least 3 hours ahead; for a same-day booking, call 0131 210 0505 to confirm.
Choose an available date and then a two-hour time window in the chat. Bookings are provisional until the plumber confirms. The work and price must be discussed and agreed before work starts. Online and WhatsApp bookings are not available at weekends: for a weekend or bank holiday visit, call 0131 210 0505 (out-of-hours pricing applies). Standard rates apply Monday to Friday, excluding bank holidays. Callout, labour, parts and materials are separate charges: agree all applicable charges before committing to a visit.
Need plumbing help in Edinburgh?
Tell us what’s happened. We’ll discuss availability and your options.
Our emergency line is open 24 hours a day, 7 days a week.